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Mac - Secure browsing - Privacy
When the privacy setting "Allow deeper analysis" is turned off, the secure browsing functionality stops working. The checkmarks are grey and show "This site has not been analyzed yet". This is with any browser on the Mac, F-Secure version 19.1. Also tested on Windows, there the secure browsing keeps working with the "Allow…
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Installation Mac OSx 10.15.7 not working
Good morning, I've just tried to install the TOTAL package from f-secure on my Macbook Pro (running on Catalina 10.15.7). I was able to download the package but the installation freezes from the beginning, I can't even start the process after opening the package. I've tried again with Gatekeeper safety setting set on "any"…
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how do I remove F-Secure from the menu bar in Mac OS Ventura?
I want to keep the application, but I don't want it in the menu bar of Mac Ventura. I have precious little real estate in the menu bar area. I looked in settings for F-Secure app but do not see that option like I do in other apps.
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Performance issues F-Secure SAFE MacOS
Hello everyone, I have performance issues on my Mac, especially when I start it. When I activate Deep Guard it becomes unbearable... I attached a screenshot of my acitivity monitor. It starts a bunch of processes. Thanks in advance for tips!
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F-Secure VPN breaks Internet browsing on M1 MAC running 13.3.1(a)
F-Secure VPN breaks Internet browsing on M1 MAC running 13.3.1(a), tries using Firefox, safari, chrome, and no luck. i also tried different connections (WIFI, 5G) without success. I also changed the VPN protocol.
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macOS Monterey Firewall always deaktivated after every Boot?
After the Update from Fsecure SAFE 18.5 to Fsecure Total 19.0 under macOS Monterey 12.6.3 the macOS Firewall is deaktivated after every Boot. Is this a Bug? When will it bee fixet?
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F-Secure SAFE “full computer scan” seems not to scan all files
The number of files on my MacBook with MacOS Catalina (10.15.7) - the latest version - is about 757,000. F-Secure SAFE “full computer scan” (trial version) only scans about 680,000 files. So less than the number of files on my MacBook. I did also try 2 other antivirus software solutions from company A and company B. The…
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F-Secure ID Protection doesn't work on M1 Pro
Hey, I just got myself a M1 Pro MacBook Pro 14 inch and when I open the ID Protection app, after the startup screen ("Start using ID PROTECTION"), nothing happens, it's just blank. I have tried reinstalling the app, but that did not help. The same happened on macOS Monterey. Now I'm on MacOS Ventura 13.1.
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ID PROTECTION reinstall issues
Hi, I haven't really used this part of my F-Secure protection package but today thought I would start. It prompted me for a Master password and after a couple of failed attempts, I realized that whatever I set it as originally, I'd forgotten. I went to the Support webpages and located the instructions on how to proceed. I…
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SAFE frequent crashes at startup on MacOS
Hello, I will start this post by acknowledging the great improvements for the apple silicon support made in the version 18.4. I believe that it took quite some effort to get there and it's paying off. SAFE is now usable on my M1 Pro mac. Thanks for the good work. I will still ask for some effort to iron out some issues…
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Freedome prevents various iCloud sync features on macOS
This is a reasonably longstanding issue I have noticed, and it seems to affect other VPN providers—see this GitHub issue where (on 12th Dec 2022) a Mullvad developer says that they have figured it out and are working on implementing a solution github dot com/mullvad/mullvadvpn-app/issues/2401 Sorry, my account is too new…
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Freedome vpn - FaceTime
Hi, after updating to the latest macOS- Ventura, my FaceTime is not working anymore with Freedome VPN enabled. I cant recieve any calls, and when I am calling there is a ringtone but it is not ringing in the recieving mac/iPhone. Anyone having this problem after updating macOS?
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F-Secure issues and observation - trial on MacBook with Catalina (10.15.7)
Hello All, I am new here and have been using F-Secure (as a trial) just for a couple of days. Before I used software from another company, but decided it was time for a change. My system is a MacBook with MacOS Catalina (10.15.7). Issues I encountered with F-Secure are listed below as well as my observations. I expected to…
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How to get F-Secure support, please help
I am using a trial version of F-Secure SAFE and have some problems. Listed an overview of these here on this help Forum, hoping to get advice or suggestions about the next step(s). Besides a response from a moderator and my reply to his questions, I did not receive any suggestions about what to do next. I understand, it is…
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Removing the application from a MacBook Pro
I need to reinstall the application on my MacBook Pro because it is not accepting sync codes from any of my other devices. I am on MacOS Monterey 12.6.1 I have tried the following to no avail: Re-installing after removing by sending the app icon to the Trash and emptying the Trash Re-installing after using the…
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F-Secure Safe And ⦤ The YubiKey ⦥ Not Working Together
Support ... I have been using a YubiKey for a while now ... It is a great way to secure my laptop and my online accounts ... However, while my YubiKey "works for everything I do" with my laptop and my online accounts, F-Secure SAFE is not working with my YubiKey ... I have ignored this problem, as long as I can ... So,…
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VPN tries to connect but never does
Hi! As I turn on the VPN, it only stays "connecting" phase - and never seems to connect. I don't get any error messages or any indication that the effort is unsuccessful - except that it just won't connect. I haven't done an update to my MacBook, so not sure where's the problem. It was working fine few days ago.
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Mac shows 50% power consumption of the Safari addon
Hello I noticed a power consumption of 50% on the "12 hour charge", but I have never seen a realtime consumption over 2-5%. Otherwise the German spelling bug while scanning is still not solved since the version 18.0: https://community.f-secure.com/en/discussion/124585/minor-bug-in-german-spelling#latest If necessary I can…
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iMac crashing after Freedome subscription renewal
Since subscription renewal my iMac has slowed down big time and all programs are difficult to start. Any ideas?
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Is macOS Ventura supported?
Greetings, I saw the notice on 18.3 Beta 3 about Ventura not being supported. But I'm also seeing a note on 18.3 Beta 4 noting that the upgrade issue was resolved. So does that mean Ventura is supported now? Thanks! Jason
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MacBook Pro with Paralles and two VM running Windows - Freedome on all three??
I have my Mac secured by Freedome. On this Mac two virtual machines is running. The VM share the Mac internet connection. Do I have to secure the VM:s by separate Freedome VPN or is the initial Mac Freedome VPN enough?
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SAFE is locking my OpenOffice documents
After installing SAFE, any document old or new or created will be locked next time I open then. I uninstalled SAFE and the documents went back to working correctly. How can I run SAFE and not have my OpenOffice documents locked? Thanks iMac M1 OpenOffice v 4.1.12
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F-Secure SAFE lazy updating on MacOS
Hello, I have a problem with lazy F-Secure SAFE on macOS. Forcing a database update has no effect. Can show that it is up-to-date all day on a version e.g. ..._ 03. Normally F-Secure have up to 8 updates a day. Only rebooting the system results in updating the virus database. Thanks for helping me. MacOS 12.4 (M1),…
