F-Secure VPN breaks Internet browsing on M1 MAC running 13.3.1(a)

Sammyishome

F-Secure VPN breaks Internet browsing on M1 MAC running 13.3.1(a), tries using Firefox, safari, chrome, and no luck.

i also tried different connections (WIFI, 5G) without success.

I also changed the VPN protocol.

Firmy

Hello @Sammyishome

Welcome to the F-Secure Community. Thank you for your post.

Could you please provide more information about how F-Secure VPN is affecting your internet browsing? Are you experiencing a complete loss of internet connectivity, or is it limited to specific websites when connected to Privacy VPN? Could you also let me know which server you are currently connected to on Privacy VPN and the version of F-Secure Total you are using?

Have you tried changing the server location or disabling the tracking protection feature? It's worth noting that due to the prevalence of encrypted communications (HTTPS/TLS/SSL) on many websites and services, Privacy VPN may face limitations in fully decrypting the addresses of linked content. This can sometimes make it difficult to accurately differentiate between tracking cookies and legitimate content, resulting in slow page loading times or missing content on certain webpages.

To help you troubleshoot the issue, here are some helpful links:

https://community.f-secure.com/vpn-en/kb/articles/5114-why-does-my-internet-connection-slow-down-with-freedome

https://community.f-secure.com/vpn-en/kb/articles/6115-with-f-secure-freedome-vpn-on-the-internet-connection-is-very-slow-on-my-computer

Please feel free to reach out if you need further assistance. We're here to help!

Thank you, and have a great day.

JOnes

One thing you can try is to uninstall F-Secure products from Mac and reinstall them

https://www.f-secure.com/en/support/tools

If that does not help you can send a fdiag file to F-secure team for investigating more deeply