Entering new subscriptions code.

I go to settings and subscriptions but it only says Active. No place to enter my new code for further year. Anyone help please 

Best Answer

Comments

  • UkkoUkko Posts: 2,999 Superuser

    Hello,

     

    Sorry for my reply! I'm only an F-Secure user (their home solutions).

     

    Maybe good to know what is your F-Secure solution (subscription for) and what is your platform (Windows, Mac, iOS, Android).

    Does it F-Secure KEY (password manager)? Or F-Secure Freedome?

     

    // common advice is to contact their official Support Channel (chat as example):
    https://www.f-secure.com/en/web/home_global/contact-support

    because it is only certified place to sort out 'subscription'(renewal)-based situations.

     

    Thanks!

  • GardyGardy Posts: 2

    iOS on my I phone and Freedome secure product code

  • I was having the same question and I wasted lots of (sleeping) timefor  searching "how-to" articles and forums...

     

    I found old locked "inactive" chain with the following answer: "You can enter new codes within Freedome only within a few days of the expiry. The option won't appear before you get closer to the expiry date of your current license"

     

    I don't think it is too much to ask that to add one sentence in the how-to AND in the marketing email which is urging to renew!

     

     

This discussion has been closed.