Registration key not received + why not retrieveable under my f-secure account?

JanDoggen Posts: 8 Explorer

Reregistered Fredome 31-12-2018 ref xxxxxx. Key never arrived, not in spam either. Will be travelling tomorrow *and* you have no support channels outside office hours (latest Tweet is also 8 hours ago) *and* the registration key cannot be retrieved if I login.


That you choose not to have support outside outside office hours is a choice I respect, but please do something about the other two points (i.e. resend they registration key to my jcmd.... email account and make keys retrievable behind login).


Thank you


EDIT: Removed PII



  • Jaims
    Jaims Posts: 846 Former F-Secure Employee

    Hi @JanDoggen


    Kindly note that you do not require any code to install F-Secure SAFE on your devices.


    Click here to see SAFE installation steps.


    Please note that we have an efficient 24x7 Live Chat support but our Call Support is only available during office hours. 

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