iMac and iMac mini Unstable slow connections, interruptions

sneakyp
sneakyp Posts: 2
in F-Secure VPN

Unstable slow connections, interruptions. Turn off browser and turn on and is is normal for awhile. Problem started when I started using F-Secure 

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  • Jaims
    Jaims Posts: 860 Former F-Secure Employee

    Hi @sneakyp

     

    We would like to have more details about OSX version running on your iMacs as well as the affected browsers.

     

    Meanwhile you may want to uninstall and reinstall F-Secure SAFE then check if the connectivity improves. 

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  • sneakyp
    sneakyp Posts: 2
    Mac Mini ver 10.14.2 iMac ver 10.13.6 Cleared out a lot of cookies on both and things are better. Did not dump all cookies because I have had some bad luck in the past doing this. Problem is mostly with Yahoo mail. Some problems on browser. Exit and return and problem goes away for awhile. Also have gmail which I don't use much so I can't comment on it the same with Apple mail. Browser is Safari.
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  • Jaims
    Jaims Posts: 860 Former F-Secure Employee

    Hi @sneakyp

     

    We suggest you contact our support team for some troubleshootings on your devices in other to isolate the possible rootcause. 

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