Can't connect to VPN after updating to android version version 2.5.15.8591

kirai_kirai
kirai_kirai Posts: 1
in F-Secure FREEDOME

Paid subscriber here in Singapore.  On Samsung NOTE 3.  Can't connect up to any virtual location after latest app update.  What happened?  Any advice would be much appreciated, thanks!

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  • bryan441
    bryan441 Posts: 37 Enthusiast
    I'm not sure but you may try this "clear your apps caches".

    Bryan Anderson

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  • Sethu
    Sethu Posts: 720 F-Secure Employee

    Hi @kirai_kirai 

     

    May I know the version of android OS running on your Samsung device?

     

    Did you try uninstall, reboot device and re-install the Freedome app?

     

    Also, please try connect your device with different network i.e Wifi to 4G mobile data.

    bryan441
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