Unmanageable Critical Issue message

User_88593
User_88593 Posts: 1 Observer
edited October 2025 in Device Protection
Screenshot 2025-10-25 160508.png

Hi.
I get everytime this Message "Critical issues" - "An error has occurred at F-Secure and a device restart is required for protection to work."

Ok. I did it many times an this message will still come.

I uninstalled with the uninstall Tool. And installed F-Secure new.

The Issue is still here.

Do you have any solution,please?


Thank you in Advice, Alex

Edit: PII removed

Like Awesome

Answers

  • JOnes
    JOnes Posts: 1,330 Forum Legend

    For security reasons, it would be better if you did not attach those fsdiag files to these but waited for the community admin's instructions on where to send them. Unfortunately, at least the English-language responses to them from F-Secure can be measured in a week or a month, especially when your problem was not fixed by reinstalling the product.

    Like Awesome
  • Chameni
    Chameni Posts: 252 Moderator
    edited February 4

    Hi @User_88593,

    We apologized for the delay, wanted to follow up on this. Are you still encountering the “Critical issues, a device restart is required for protection to work” message, even after reinstalling F-Secure and restarting the device?

    @JOnes Hi, Thank you for the helping with the posts.

    2Like Awesome

Categories