-
Unable to Activate Safari Browser Extension on iOS 17.4.1
Hello F-Secure Community, We've recently received a report regarding an issue with activating the Safari Browser extension on iOS 17.4.1. A customer has reported that after clicking on "set up" in the F-Secure app and following the on-screen instructions, they are unable to proceed past the point where they need to "Tap…
-
📢 Important Announcement Regarding TunnelCrack VPN Leak
Hello our valued Community members, We hope you're all doing great and staying safe online. We've got an important update to share with you today that falls under the serious category. Your security is our top concern, and we want to keep you informed about the TunnelCrack VPN Leak. We are pleased to share that our…
-
🌟 Join the F-Secure Quiz Challenge on June 15th, 2023. Win Exciting Prizes🏆
📣 Attention F-Secure Users. Join our exciting online quiz session starting from June 15th, 2023, at 11:00 AM EEST and stand a chance to win prizes. We're excited to announce a fun quiz event about the new F-Secure Total that will give you a chance to win fantastic prizes. Get ready for a daily dose of quiz excitement.…
-
The New F-Secure Total app
Hello to all F-Secure users! We are thrilled to announce the launch of our latest product, the F-Secure Total app, on February 14, 2023. This app is designed to provide you with comprehensive, all-in-one security for all your devices. F-Secure Total is a comprehensive security suite that provides complete protection for…
-
Scan Modus
My scan modus should be scanning every four weeks (so it is set by myself), but nevertheless it scans every seven days. What to do…?
-
FSecure Freedome and Chromebook laptop os os
Since about 2016 I have been using FSecure's Freedome on my Chromebooks. Now all of a sudden FSecure has chosen to abandon the Chromebook OS Laptop. The question is why? With the increase of Chromebook OS laptops increasing, it would be reasonable to continue supporting the Chromebook OS platform. The Chromebook OS laptops…
-
F-Secure ID Protection after subscription ends
Hi, as an F-Secure Total subscriber, I was wondering what happens to my access to ID Protection, and more importantly access to my password vault, once the Total subscription ends and is not renewed. Will I still be able to access the vault as before? Which functionalities will I lose? And is there anything I should do…
-
Banking Protection not working for Barclays.co.uk
Since the weekend banking protection has not been working for the Barclays.co.uk website. I used the 'submit a sample' to report the problem, and I am now finding that Banking Protection does enable when navigating to www.barclays.co.uk, but clicking the login for online banking takes you to bank.barclays.co.uk and…
-
Password manager or Password Vault
F-secure for password manager (password Vault) is well installed and worked fine the first time. However, the application locks and cannot be unlocked again, as the code no longer works. How do I unlock it? Is there a bug
-
the new f-secure vpn
There is no option to quit the app like the old one. To quit you have to use task processing.
-
VPN got very slow lately
Afte many years good working lately VPN got from slow/unreliable to dead slow/useless. I have tried some trcks like changing protocol and flushing dns cashe. Noting works. What to do?????
-
fshoster32.exe high cpu usage, windows 11 v.22631.3447
Few days ago updated from F-secure ID to latest F-secure vault (salasanaholvi, F-secure TOTAL perhaps is actualyl name of software) Since then , once started, fshoster32.exe uses 30-40% of cpu usage. Also have MS Defender subscription and have whitelisted whole F-secure TOTAL folder and fshoster32.exe process aswell. Also…
-
XProtect PlistConfigdata_10_15.pgk Virusalert?
Today my Mac, macOS 14.4.1, came up with an virusalert while running Softwareupdate to install the new XProtectfiles, 2192 and 131! What is the Problem?
-
不便でしょうがない。 まともな銀行もブロックされる。 まともな製品ではない。
まともな銀行でもブロックされて仕事にならない。 なんでこんなものが提供されているのか? 止めるとメッセージが出てうっとおしい。 仕事を邪魔するためにある感じ。 このPostも誰が見るのか? 一度メールがつながったが、インスト―ルしなおせの一点張り。 しかもブロクは気まぐれに生じる。
-
How do I get F-secure total to sync with my notepad - unable to use it due to this issue
Earlier today, I reset my notepad as it wasn't connecting with the internet and windows troubleshooter couldn't find a problem. Unfortunately, having done all this, created a big bald patch at the back of my head and boiled my coffee machine dry, I am still at a loss as to how to get f-secure working again. The problem is…
-
I think that the app design is crap to say the least - I now want my subscription refunded
The design of your app defies logic. I have just installed f-secure and been taken to a pop up winf=dow to set up security, vpn etc. There is no option other than to logout for closing this window.If I logout there is a message displays that it will stop all security apps until I login again! It means that my computer has…
-
Authorization on Edge
I keep getting the message "invalid code" when I try to authorize on Edge. I've updated Edge, removed and re-installed the password vault extension and uninstalled and re-installed F-secure.
-
Synkroniseringskode
Jeg kan ikke finde frem til at få en synkroniseringskode. Er der nogen som kan hjælpe mig?
-
F-Secure on MacOSX Ventura not working
Hi I am trying to install F-Secure Total om my Imac. I had earlier F-Secure Safe but after upgrading to version Ventura it stopped working. If I download unistallation tool to remove Safe that installation hangs for hours without any progress. In my Apps folder there is a catalogue with F-Secure icons but nothing happens…
-
win 11 Total vpn,no login to https://you.com/
With win11 Total(19.3) latest Chrome:Unable to login https://you.com/(login hangs,no reason given wsoe) vpn protocol Ikev2.After disconnecting vpn, login ok and reconnecting vpn ,traffic ok.Cannot use any other vpn protocol,does not work with surfshark installed even shutdown (protocol wireguard).Just noticed today..Maybe…
-
F-Secure password manager with Vivaldi
Hello community I am currently using the Vivaldi browser (Version 6.6.3271.55) and I cannot activate the F-Secure password manager. In fact, when I enter the activation code in the password manager, it tells me that the authorisation code is incorrect. Any ideas or tips ? It works fine with Firefox though. Oh, and I…
-
new F-secure Total install stopping access to internet at a holiday
I have a client who had FS Total installed on his Win 11 laptop this week, and it all is working, but he has gone on a working holiday abroad and can't get the internet to work in the resort . He says the VPN is switched off. HELP would be appreciated
-
Re-enable You are protected panel
Hello, When I ticked the two arrows to the right to minimize the top panel of the UI (nice feature) I can't get it to re-open to the original panel (2nd image/link). If I tick the arrows, it just seems to advance, refresh back to itself. The only way to get those arrows to be active again, is to close out of the app and…
-
Browser Extension not working. How do I solve this?
Hello my browser plugin is not working on Edge and Firefox. I get the info when I click on the browser extention. Operating system is Windows 11. My F-Secure application is running. It says: Security application not found
-
F-Secure asks the browser extension to be reinstalled all the time
I have the Chrome browser extension installed on all Chrome profiles and on Safari also. Still F-Secure pops up and asks me to set it up. If I click setup, it takes me to the webstore where obviously the extension shows as installed with only "remove" as an option. Removing and reinstalling does not change anything, next…
-
Why can’t I renew with my code?
Hi, I have been using F-secure products for quite a long time. I have always been renewing my subscription with code in advance. But when I tried it today, I can’t insert the code and it tells that it will be available from 7/10/2025. Have the conditions been changed or is the mistake somewhere at my end?? Thanks in…
-
F-secure Total VPN "Loading" without end
Hi everybody. I Just noticed an intermittent but very dangerous bug of the MacOs F-Secure Total 19.4 concerning its VPN. After my Mac gets awaken the VPN gets stuck on loading and killswitch is not working. I can access the internet without problem even though VPN is activated on startup and killswitch is on!!! The same…
-
Analysis stopped .... Impossible to achieve analysis... Reboot and try again
Hi all, My system is Window 11, and I can't achieve the full analysis : after a while, I get the error message in post title. I can't attach the error screen in my post... Reboots don't solve the issue. I uninstall and install F-Secure again : same behaviour as mentioned in the title, but no specific error code is…
-
Mac App not working properly
Hey, I have a few issues with the F-Secure total installation on my M1 Pro and Windows. Only on Mac: When trying to initialize the password manager, it asks me to create a master password, but it won't accept any password. It will literally say "This password is too easy to guess…", no matter what I type in. On Windows…
-
Virus
Hej! f-secure har hittat ett virus som ej programmet kan ta bort. Viruset heter Android/AVE.Evo.cldbt. F-secure kan ej ta bort detta hur skall jag göra? Mvh Peter Söderman
-
Passkey
Hello, Are F-Secure developers planning to introduce passkeys into the password manager?
-
Need Advice on F-Secure total security
Hello, I'm considering upgrading to F-Secure total security, but I have a few questions before making the decision. Can anyone who's dgcustomerfirst already using Total Security share their experiences with the product? I'm particularly interested in hearing about its performance in terms of malware detection, system…
-
https://www.paypal.com/
Is the url in the title categorized as bank or not(wakes up banking protection).Url Samples sent to lab many times no answer given..Maybe community moderators are luckier than customers in queries ??
-
Paypal.com not recognized by F-Secure Banking Protection
Title already tells it. I also attached a picture of my online banking page, for which the Banking Protection is working fine (same browser, same session, i did not even enter credentials. It's kinda worrying that a local bank has protection, but widespread PayPal doesn't. Please fix urgently!!!