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Legacy F-Secure Internet Security & Anti-Virus reaching End of Life
Hello F-Secure users, We are sad to announce that the legacy F-Secure Internet Security (which was available on Windows only and activated via subscription code) and Anti-Virus is reaching their end of life. What does this means? These products will no longer receive any updates after Dec 1st, 2023. We know this may be…
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Important Announcement: F-Secure Internet Security and Anti-Virus Products Reaching End of Sales
Dear F-Secure Community Members, We have an important announcement to share with you regarding F-Secure Internet Security and F-Secure Anti-Virus. After careful consideration, we have decided to discontinue the sales of these products. As of the announcement date, these products will no longer be available for purchase.…
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F-Secure ends support for Windows 7 on August 14th, 2023
Hello F-Secure users, How are y'all doing? I hope y'all are in good health and stay safe in this digital world. F-Secure will stop supporting Windows 7 as the operating system on August 14, 2023, since Microsoft ended it on January 14th, 2020. After the support ends, we cannot guarantee the safety of the machine even if…
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Safe Browsing Extension is now available on Safari for iPhone and iPad
Hello F-Secure users, We are glad to inform you that we have launched a new extension of Safari for the iOS device to provide better protection for all iPhone and iPad users. The new browsing extension can be enabled on Safari; hence, you will be protected when using Safari on your device with banking and browsing…
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READ FIRST: Common solutions (Installation, Infections, etc. )
Installation, Uninstallation, malfunction * Download installers - retail versions (not for F-Secure SAFE or ISP versions) * Removing other Antivirus programs before installing F-Secure * F-Secure Uninstallation Tool for Windows and Mac * How to install F-Secure SAFE on your PC Infections (virus, trojan, pop-ups, browser…
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Firefox with F-Secure Browsing Protection AddOn: AddOn crashes with certain site(s)
Hello I Use the Firefox latest release with the F-Secure Browsing Protection AddOn in v.5.5.11 on Windows 10 Pro (64-bit) (with latest updates). The site "corsair . com" crashes the AddOn in Firefox and it's then no more functional with Google Search. Please fix it. Thanks in advance and greetings Alpengreis PS: Sorry for…
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F-SAFE will not open
I have two PC's. One PC is running Win 10 and the other Win 11. I uninstalled ESET using their own uninstaller twice on each machine. I then installed F-SAFE on both machines for the first time. F-SAFE never opens after that. A blue circular timer runs on both computers and after two minutes an error message displays "We…
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Autofill not working: F-Secure App Version 22.0.8325633 / Android 14
F-Secure Version: 22.0.8325633 Android API level 34 OS Version: 14 (2024-04-05) Device Google Pixel 6a and Samsung SM-A146P4 Autofill does not work. It used to work perfectly prior to being forced to switch from ID-protection app to F-Secure app. Autofill was enabled in F-Secure app and also in system settings (linked to…
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com.android.sdksandbox infection, but file can not be removed
Hello, F-Secure reports an infection, but the file can not be removed. Please see screenshots. After pressing OK nothing changes. So the file still seems to be on the smartphone with its defection. Any idea why F-Secure is not able to remove it? I checked if the app suffers any limitations to access and delete files, but I…
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Question to: Malware.OSX/AVI.Adload.gyfuu
Hello Today I had this message in the f-Secure infection report. Question: how can I delete this malware. the move to trash command is inactive. Thank you for your help.
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virus ?
Varför varnar Macafee att jag har flera virus men f-secur hittar inga
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new F-Secure app and Safe Online from ZIGGO
Ordered Safe Online L on May 18, 2023. (ZIGGO ) Safe Online became active on February 28, 2024. Until today April 18 2024, it worked properly. On July 18, 2022, I took out a subscription to ID PROTECT (password vault) from F-Secure. Today, April 18, 2024, we received an email from F-Secure stating that the ID PROTECT app…
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Amazon AWS and F-Secure
Hello, A member on Malwaretips brought this to our attention, that if you run a DNS leaktest, it also shows Amazon AWS servers. The only way to totally stop their inclusion in the searches is to uninstall F-Secure, which I did on 5 of my devices. Until I know more about Amazon's AWS privacy policy, I may not be…
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Can’t see my devices on ap
hello.. I have a 5 user vpn package for devices.. but on new app I can’t see my account/devices.. it just keeps saying add device.. yet all devices are protected & in date.. thankyou
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Firefox extension blocks all traffic
Hi, when I use Firefox all traffic is blocked when the extension "Browsing Protection by F-Secure" is enabled. When I disable this extension I am able to navigate to a website. macOS version: 12.7.4 Firefox version: 124.0.2 Extension version: 5.3.11 I now keep the extension disabled. Is this a known issue?
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F Secure Not DeletingMalware
F Secure scan has identified Trojan.TR/AD.ShellcodeCrypter.argaa on my computer but could not trash it. How do i resolve this matter?
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'Every FOUR weeks' Scheduled Scan _incorrectly_ schedules & runs every 7 days, every week. WHY?
F-Secure Version 19.3 Under Settings > Scanning Setings > Scheduled Scanning, the program does not function correctly; Specificially, the setting 'Perform Scan: Every FOUR week' does NOT schedule correctly: instead, it sets a scheduled date of 1 week (7 days) in future, instead of 4 weeks, every time… and scans indeed…
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backup disc scan
How do I stop F-secure from trying to scan my (big) backup disc every 30 seconds?
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Adding another license on an existing F-Secure account (and on a different device)
Greetings from Canada (I live just outside of Toronto)! I've been using the F-Secure Internet Security product for my Android device (I have the Pixel 6 Pro mobile (cell) phone - though I'm going to upgrade to a Samsung Galaxy device (potentially) in the next few months in the later part of 2024) for almost two years and I…
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Banking green outline doesn't fully connect
Hello. Today I noticed that the green outline that indicates secure banking doesn't work correctly anymore. When I go to a banking page the outline starts to go around the screen but goes back just when it's about to connect, it keeps trying to reconnect every time you do any action in the online bank. This has previously…
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F-Secure plugin for Firefox does not open Google sponsored pages (www.googleadservices.com)
F-Secure plugin for Firefox does not open Google sponsored pages (www.googleadservices.com). If I disable the F-Secure plugin for Firefox, the windows open normally. The F-Secure add-ons for Chrome and Edge work fine.😒
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Popup error message when trying to install
Trying to install Security Suite I get a popup window message "We cannot display the content right now due to technical reasons. You should try again later." The window title is F->(Product.name).
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How to remove only one device from a safe synchronization setup with several devices
I've setup a safe synchronization with 3 devices as part of a F-Secure Internet Security subscription. Now I want to remove one of these devices (a PC) from the setup - without re-installing the F-Secure app. (because I'd like to continue using the app. with the remainig features). Unfortunately I couldn't find any app.…
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is fscbootstrapnative a F-Secure process under macOS?
Hi, I have an issue with one process that is literarily eating away all my memory in macOS. It is called fscbootstrapnative and the memory consumption is just huge. See screenshot: My question is, is this a process that belongs to F-Secure?
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Browsing protection by F-Secure shows "This site is temporarily blocked
In Google results Browsing protection by F-Secure shows "This site is temporarily blocked. I checked in few other (9) security scan providers and those are showing that domain is clean. Why F-Secure shows that site is blocked?
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Brave browser for Mac
This discussion was created from comments split from: Future Brave compatibility?.
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"Learn more" link to swtich to F-Secure Total does not work.
I'm trying to help an older relative do the cost free switch from F-Secure Internet Seciruty to F-Secure Total. In the End of Life-notice there is a button that says "Learn more". When we press it exactly nothing happes. Is there another way to switch to Total? How can we proceed?
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Secure by Frontier Subscription Owner and User Accounts
I am protecting 10 devices under my Subscription Owner and 3 User Accounts. Is there an easy way to move protected devices between user accounts? I want to reduce the number of my User Accounts from 3 down to one. Ideally if I can move the devices between User Accounts then I would want to remove the User Accounts that…
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F-Secure cannot scan
I use the F-Secure app and tried a full computer scan on my MacBook Air running on MacOS Sonoma 14.3. I am subscribed to F-Secure Anti-virus/Internet Security. The progress bar did not move at all and after about 10 seconds the scan ended with 0 scanned and of course no infected file. Please advise why and how to fix this.…
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DeepGuard, MacOS 14.2.1 and zsh
Is it only me that finds it unbearable to do any meaningful work with zsh, DeepGuard and Sonoma on a M2. There are times that even changing a directory can take up to 10 to 20 seconds and for programs installed via brew (and whitelisted even) more. I've already started looking for uninstallation options.
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My Creative Cloud syncronization blocked unexpectedly
Im working on Mac, about from beginning of this year started face sudden blockings of trusted websites by F-Secure, and today something blocking my Adobe Creative Cloud - even can't to save my work in Adobe Illustrator. Im not so good in these tech issues, but suspecting that there is problem with this internet security.…
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unable to see or connect to own network
Three weeks ago using my older Dell laptop I was able to see available networks and successfully connect to my work network. Now I'm unable to see my own work network but can still see other networks. It's a small two-person office. I can take the laptop to other locations and connect to new networks just fine. I've…
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Subscription Invalid
Hi Any help greatly appreciated - I have just had a warning pop up on my iMac saying my F-Secure subscription is invalid ? What is going on and how do I proceed from here - my Firefox has also stopped working, I can only use Chrome now ???
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Umstieg von F-Secure Internet Security auf Total, mehrere Lizenzen?
Ich habe fünf aktuelle Lizenzen von F-Secure Internet Security auf verschiedenen PCs. Eine konnte ich auf F-Secure Total umstellen, indem ich dort einen Account erstellt habe. Dort kann ich aber keine anderen Lizenzen hinzufügen. Muss ich für jede Lizenz einen neuen Account erstellen? Oder gibt es irgendeinen versteckten…
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F-Secure Banking Protection Falsely Enables for SpermBank.com
spermbank.com Sperm donation and cryo storage company; no financial transactions.