Why fsecure browser extension blocking ads even when adblocker off?


Why is f secure browser extension blocking ads on websites when the adblock is turned off in the antivirus itself?

Websites show ads when I disable the browser extension.

I am on Google chrome.

I have uploaded two screenshots as an evidence.

The problem is some website that don't work with adblockers on might not open on my browsers.

Following are the version numbers

fsecure safe - 19.4

fsecure browser extension - 5.5.13

chrome - 125.0.6422.61

windows 11 pro 23h2

I am ready to send diagnostic data if needed.


  • Firmy
    Firmy Posts: 1,755 Community Manager

    Hello @rajmj9600

    Thank you for your post.

    May I confirm that you are visiting Outlook on the web when you encounter this issue? Are there any other websites where you experience this problem?

    Additionally, could you try disabling the adblocker on the specific website? We have added a new feature to the extension configuration that allows you to disable the adblocker for certain websites without turning it off completely in the settings.

    To do this, click on the extension icon at the top right corner of Chrome and select Browsing Protection by F-Secure. Then, click on the slider to turn off the adblocker for the specific website.

    Please let me know how it goes, and we will be happy to provide further assistance if needed.

    Thank you, and have a good day.

  • rajmj9600
    rajmj9600 Posts: 15 Explorer

    @Firmy first of all sorry for replying really late.

    I face the problem (mentioned already above) with not just outlook but all the websites.

    And the "ad blocking features for each website" as you mentioned is not available with my version of the browser extension. Screenshots pasted below.

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