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F-secure doesn't detect Win32/Ramnit.A, didn't protect my machine
We have a 3 user license for F-Secure and it was installed and up to date. The system logs show it downloading an Aquarius update just before the system became infected with Ramnit: 2013-04-10 14:43:33.343 [0718.076c] I: Connecting to guts.sp.f-secure.com (no BW proxy, no HTTP proxy)... 2013-04-10 14:43:38.765 [0718.172c]…
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F-Secure and Outlook2013
I have just installed Office365 on a Windows7 platform. When trying to use Outlook it crashes and restarts every 60 seconds. In the errorlog you can find the following message everytime: + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated […
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Installing Antivirus Software a virgin Computer
I have just assembled a new computer and installed Win 7 (systembuilder copy) plus SP1 plus major patches by using WSUSOFFLINE. So far I have not accessed the internet from this new computer. Now I would like to install Antivirus software before making the first Internet connection. I have F-Secure licenses to use, but how…
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f-secure says my web site is harmful, but no information on what exactly it has a problem with
I cannot get support for my web site because of your "Harmful" rating, nor can I find out from any of your sites why it is considered harmful. It is a joomla 1.7.3 site running all sorts of security, event booking, facebookwall, and photo display software so a diagnostic page would be helpful. And what am I supposed to do…
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DeepGuard causes application to crash
We are developing an application as part of our bachelor thesis. This application connects to the internet, but DeepGuard causes an exception to occur when the application tries to create a socket. This exception causes the application to crash. The F-secure client is a 2011 version with the latest updates, but we're…
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Online Chat Facility - Problems?
I need to submit fsdiag.zip as requested by one of your Support Technicians. However I'm now unable to establish a session. During the past hour I've attempted to contact a support technician three times without success and find myself being arbitrarliy disconnected from the console after a 10-minute wait every time. Have…
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F-Secure is blocking my charting data service
My charting app is unable to access the data service on this PC (Win7). Both the app and data service providers have been unable to establish the cause after extensive work. I have a Vista laptop with Kaspersky AV and the app/data service works perfectly. This would suggest that F-Secure is the problem although I have…
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[anti-theft] can't use sms/voice on my smartphone
Hi, Since i installed AT on my ACER liquid z110 (dual sim phone, but only 1 sim inside actually), i regulary lose all connectivity whitout any warning. Only solution to recover connectivity is to reboot the device. Android is 2.3.6 and the AT version was checked 3 times. When i installed the app, i tested the "locate"…
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Apple Issues : - Traces of malware activity detected in App Store game
Please refer to this link. http://reviews.cnet.com/8301-13727_7-57582761-263/traces-of-malware-activity-detected-in-app-store-game/
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bank secure problem
Hi f-secure When I try to log on to http://www.skat.dk with NemID I get a blank page and an error. If I turn off Bank protection (in Danish "Bankbeskyttelse") it works fine for me. Is the bank protection facility working like it should? thanks in advance Søren
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Different households
Hi, Do the computers you install a 3 computer license all have to be wihtin the same household? I'd like to install it also on a parents computer (and we live in different households). Thank you in advance! Best regards S
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Recovre data in memory card
I have send wipe code to my mobile. so, memeory card also wiped. I have found my mobile. How to recover data from memory card?
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F-Secure Internet Security 2013 - Validation Expired after 1 Month
Just like the title states. I came in from work and I noticed that my computer was not protected. I was thinking dang?!?! Did I not just buy the 12mos subscription. So I checked my emails and I was correct, I just bought it last month. So, I contacted support I was asked to uninstall using a specific uninstaller. I did so…
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Forgot my Anti theft password
My Sr ID is 1-562695301. I urgently need to retrieve my password as I need my contacts. I request you to please urgently look into the matter.
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I locked my self phone by misstake and i don´t remember my password. How can i get it?
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F-Secure My Portal
Hi I received notification from F-Secure indicating that the F-Secure portal will be close down. How do i archived my backups?
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New F-Secure Online Scanner
Dear Members, a new F-Secure Online Scanner is out. Do give it a go and post your feedback here. And do spread a word too! We'd love to hear what you think
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Computer security is not working
Hi the computer security will not open at all from the launch pad or any other way. my computer says that the computer security is turned off and this is flagged as an important message in the bottom of the corner. when i click the icon it says will not open and to try restarting the computer but this has not worked after…
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Mozilla firefox doesn`t work anymore
I`m tired of getting the messages for updating or exes to be installed while running firefox. I`ve run the latest version 20xx and got messages in seconds to do this and that. So I clicked "do not ask me anymore" and firefox broke down still after reinstalling it a few times, F-secure works with the "do not ask me…
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Trojan found:Trojan.Generic.KDV.719829 - Who knows more about that ?
Hello, my F-Secure had found several manifestations of that today and wants me to restart after disinfection. Will that keep me secure ? Thanks for help Jochen
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LOcked phone
I forgot my f secure mobile security code and had replaced the sim in my phone and now its locked. Its askin for mobile security code. Pls help mi
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Nokia C6 Security Code
I do not know why, but after restart my phone, it reguest from me secutiry code. I do not remember, if I set anything, but I played a little bit with f-secure application. Please help me to unlock my phone. Nokia C6. It is urgent.
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Google sites ratings
since yesterday that site ratings does not work with IE and FF.it happens to you?
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Found Trojan.Script.481029 (virus) and Fsecure cannot get rid of it nor quaranteen it. Help
After a full scan this trojan popped up. It won't go away. I tried quarantine but the quarantine keeps shong an error message. Pax
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Mac Malware Updates
Hi Please refer to this postings:- Softonic Download Site Briefly Delivers Trojan Adware Installer - OSX/Okaz.A Virus http://community.f-secure.com/t5/Mac-Protection/Softonic-Download-Site-Briefly/td-p/25152 New malware variant targets Uyghur Mac users…
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Perfect score for malware detection with our Mobile Security.
We have 100% malware detection with our Mobile Security.on the most recent AV-TEST for Android security products. http://www.av-test.org/no_cache/en/tests/test-reports/?tx_avtestreports_pi1[report_no]=131032
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F-Secure modifies hosts file?
When I started my puter today F-secure was boasting about removing all sorts of trojans (I'd carefully added all these false positives to my previous antivir's exception list), it's a shame F-Secure is so overzealous when it comes to trainers, keygens and whatnot. Anyway, I can live with that (although if this keeps up I'm…
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regestrraging
J have problems with my operaterit's. change. between Comviq and sweden 3g very. Often. l want Comviq please. helpme too. solve this problem it's. an celler phone LG. 990
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[Suggestion] Scanning Option on Right-Click Menu
Hello F-Secure Team, I have been using F-Secure IS 2012 for a day. At first, I give a thank to the F-Secure R&D Team for developing this program. I have an idea think that help improving our products. We should add a Scanning Option on Right-Click Menu. This will help a user who want to scan a required file with F-Secure…
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F-Secure Internet Security vanished with update process
My F-Secure Internet Security started to update itself, but in the middle of the process it failed with error message (translation from Finnish error message): "F-Secure Host Process stopped working and was closed. Application stopped with error because of a problem. Windows will notify if there is a solution". Now I…
