F-Secure is blocking my charting data service

My charting app is unable to access the data service on this PC (Win7). Both the app and data service providers have been unable to establish the cause after extensive work. I have a Vista laptop with Kaspersky AV and the app/data service works perfectly. This would suggest that F-Secure is the problem although I have turned off each separate element of F-Secure without resolving the problem.

 

Can anyone assist with this?

 

Thanks

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