Computer security is not working

stephenm1991

Hi the computer security will not open at all from the launch pad or any other way. my computer says that the computer security is turned off and this is flagged as an important message in the bottom of the corner. when i click the icon it says will not open and to try restarting the computer but this has not worked after many attempts. Please help!!

[Deleted User]

Hi stephenm1991,

 

Have you tried reinstalling the F-Secure software?

 

1. Run the Uninstallation tool from the link below to remove to F-Secure software.

Uninstallation tool
2. Download and reinstall the F-Secure software. Installer can be found in the F-Secure webpage via the link below:

Installer

Best regards,

Gary

 

stephenm1991

I have an exen bigger problem now. I was unable to uninstal the program as the windows toolbar disappeared along with all the desktop icons. task manager wont open but i know the computer isn't completely frozen because i have sticky notes up and they still appear and it is possible to edit them. I originally noticed the problem with my F-secure program not turning on about a week ago when the display driver stopped unexpectedly a few times. This shouldn't be happening because the laptop is less than a year old... I hate computers..

Manifrenk

Dear Stephenm1991! I have literally the same problem as yours, but till this very moment I haven't found any solution for that! Please, write if you have any suggestion or idea how to do it!

[Deleted User]

Hello stephenm1991 and Manifrenk,

In case steps provided by Gary didn't help, I would recommend you to contact our support and send fsdiag for further investigation.

To send the support request, please go here:
http://www.f-secure.com/en/web/home_global/support/contact/request