F-Secure and Outlook2013

afms

I have just installed Office365 on a Windows7 platform. When trying to use Outlook it crashes and restarts every 60 seconds. In the errorlog you can find the following message everytime:

 

+

System

 

- Provider         [ Name] Application Error

 

- EventID 1000         [ Qualifiers] 0

 

Level 2

 

Task 100

 

Keywords 0x80000000000000

 

- TimeCreated         [ SystemTime] 2013-05-11T07:09:30.000000000Z

 

EventRecordID 50521

 

Channel Application

 

Computer kontoret

 

		Security
-	EventData

 

OUTLOOK.EXE

 

15.0.4481.1508

 

513f4742

 

fsscmso.dll

 

1.2.7480.0

 

4adc4980

 

c0000005

 

00003c35

 

1924

 

01ce4e163343c427

 

C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE

 

C:\Program Files (x86)\F-Secure Internet Security\Spam Control\fsscmso.dll

 

b931a7de-ba09-11e2-aa66-8e0b42f9979b

 

 

What can be done?

 

[Deleted User]

Hello afms,

 

Could you precise which f-secure product you are using? Could  you try to disable the spam filtering module before launching outlook as it seems to be involved in the crash?

In any case in order to investigate better your issue, could you kindly open a support ticket?

 

thank you.