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How do I get my money back?
The provided VPN service is ridicilously bad. I mean, about half the time I attempt to use my iPad, iPhone or Mac, the network is unvailable. I also see (in pad) the VPN indicator flashg every once in a a while. Connections are fine: everytihg works when I turn off the VPN. Sometimes the connections might work fine, for a…
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Problems with my app on mobile xr
My F-secure app on the XR no longer starts. The memory is only half full. What could be the reason?
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License renewal page show incomplete information
I cannot see the period, number of device. Trying via F-secure program or directly by logging to the my-f-secure account - same result. Someone is going to fix the web page issue?
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Number of devices
I also found it impossible to reduce the number of licenses at renewal. This is OBVIOUSLY a deliberate attempt by Cleverbridge to make this very difficult/impossible. If this is not made easier I will cancel my subscription and use a different virus checker. There are plenty of alternatives. Maybe I don't really need this…
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Reduce the number of licenses on my account?
How do I reduce the number of licenses on my account? I have been an account holder for ten years, but this will be th elast if I don't find cogent, intelligent answers.
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Auf Kinderkonto kann F-Secure ausgeschaltet werden.
Hallo Zusammen, mein Problem ist, dass das Kind auf dem Kinderkonto in einem Androidhandy F-Secure ausschalten kann. F-Secure wurde auf diesem Handy explizit als Kinderkonto eingerichtet. Was muss man machen das F-Secure vom Kind nicht mehr ausgeschaltet werden kann?
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I accidentally did not cancel my Freedome subscription, and I would like to refund it.
I accidentally did not cancel my Freedome subscription, and I would like to refund it. Could I get some help with this?
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Down for maintenance
Hi there, I've had to create a second account to ask this question as my account that I signed up for via virgin media isn't working. When I log in with my main email it says down for maintenance. Could you please assist with this as it's been a couple days now with no access. All the best Owain
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Why was I charged and I already cancelled my subscription before my yrail
I cancel my subscription before my trial was up. Why was I still charged
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Can both parents set screen time limits for their kid's Windows computer
Hi! Our kid is using his own Windows 11 computer with F-Secure Total installed. I have F-Secure Total installed on my Android mobile phone. F-Secure Total licenses are managed by me. My wife has F-Secure Total installed on her Android mobile phone. When I open F-Secure app in my mobile I can see all users of my Family (me,…
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Cancel my F-secure
uta mitt F-secure kontoill avslv Jag