How to reinstall after PC system reset?

I just reset my pc to factory settings because it was getting slow, but now I cannot seem to reinstall F-Secure on my computer.

I downloaded an got the license via my university through Surfspt. When I go to Surfspot > my Surfspot > my orders, next to F-Secure I click on 'download'. I then get redirected to the 'My F-Secure' environment, but the system seems to think that I still have the application installed on my computer. 

I tried downloading F-Secure via my browser and entering the license key, but it says the key is invalid. 

 

In short: I still have an account and a license, but the application is no longer on my computer.

 

Can anyone help with this?

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