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Internet Security 2012 re-install
I've tried searching the forum but can't find the exact answer I'm looking for. So, I apologize, in advance for being repetitive. I have three computers. Each computer has Internet Security 2012 installed. If I uninstall the program from one computer (because I need to replace the hard disk), will this free up one license?…
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Real-Time Protection Network Not Connected
I have a problem, for some reason even though I have real-time protection network enabled, it is not connected. Tips?
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cannot email and send FSDIAG file to F-Secure
I wanted to send FSDIAG to F-Secure tech support team. I try many times to send email to them. (Via the F-Secure Support email site) I cannot seems to send any attachment file via my email account. My computer keep Crashing! And I saw some movement on my dekstop screen. I suspected that someone is really remotely control…
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Can't install F-Secure Internet Security 2012 - Zonealarm toolbar is "installed"
I get attached error message when I try to install. F-Secure can't continue because there's a conflict with Zonealarm Toolbar. The thing is that I don't have it installed as far as I know. I even downloaded Zonealarm toolbar and uninstalled it but didn't work. There's no post in add/remove programs. My guess is the…
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F-secure Mobile 7.6 makes my Samsung Galaxy S3 (android 4.0.4) unusable
Have had my Samsung for about 3 weeks without F-secure and it has been working great. I installed F-secure Mobile 7.6 today and suddenly my phone goes to homescreen when I do different stuff. I uninstalled F-secure and now my phone is normal again. My friend has the same problem with the same phone. Is this a known bug?…
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Facebook code
I can´t receive my facebook security code on my mobile. I can only open my facebook from skype. But I just need it to open on RockMelt or any other browsers but I can´t . Can u please help me from this problem?
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Online Safety doesn't scan on https pages
Hi, Today I upgraded my IS 2012 to 2013. Online Safety without any addon is good improvement for browsers. I am currently using firefox with https everywhere addon.It automatically redirects to https pages if it is avalabile for the site I am trying to reach. I noticed that if I disable that addon and try to search via…
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Unable to exclude file
After having to turn off F-Secure to install a game from Origin (EA) as it kept saying one of the files was a "Generic Trojan" and kept trashing the download, I got it installed, once i turned on the AV again, it said the launcher (TSLoader.exe) was a virus and deleted it...Can't recover the file from quarantine and can't…
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Installation Error
Running Windows 7 64 bit and was running Internet Security 2012, uninstalled it and had to roll back system after it crashed and now can't install Internet Security 2013... I've been through all the uninstall/removal instructions on the site to no avail, and have checked the registry where is says to check but nothing is…
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Free Online Scanner in Safe Mode with Networking
Hi. I'm new to the forum. Could someone tell me if the free Online Scanner is more effective when using in Safe Mode with Networking? And if so, the GUI console doesn't fit on the screen in Safe Mode...and I was wondering if anything could be done about that.
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Forgotten pwd for N8 antitheft software
Dear Gm I have forgotten the pwd of pwd of anti theft software of nokiN8 , so i plz help me to reset the pwd Need your support regards Tushar
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no place to enter the code
my mobile security trial has expired , and i get the code , but when i open the f-secure on my mobile , there's only a "buy option" , i can't insert the code !? Help me please , my mobile is at risk !!! O_o
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remove mobil password
sir i will forgot my mobil password , i will remove the password sir please help me by venkat
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default anti theft security code
i have lg optimus p990 and my f secure antivirus anti theft setting reuires security code kindly provide any resolution
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Citadel and multiple virus attack
On sunday I had a telephone call from my bank, which said that my PVC was infected with the troian Citadel, and and that my Visa card was blocked to protect my account. Presumably they were right, as I could not reach the home page of F-Secure or any other homepage with security solutions. The bank strongly recommended me…
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F-secure blocking a safe website
Hello everyone, I have tried everything in my power to resolve this issue but i am experiencing a website which leaves a blank white page. After doing loads of different things i decided to uninstall F-secure Isecurity and installed Bit defender trial, after doing this the website which originally left blank now works. Can…
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F-Secure 2013 Internet Security Trial
I beta testing base on the release version of F-Secure Internet Security 2013. Please check the link below. http://community.f-secure.com/t5/Windows/Feedback-for-F-Secure-Internet/td-p/16166 Thank You.
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Help! a Trojan called: Trojan.Sirefef.K
Greeting! Today 2:03 a Trojan called: Trojan.Sirefef.K entered in to my computer, but was fortunately removed by F-Secure. But this Trojan keeps coming back! So far it has made 37 attempts & 8 of those it has failed to remove it! What should I do?
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IS2013 stuck updating
I tried sending this in as a support request, but for some reason it keeps failing and giving me an "Oops" page. The "virus and spyware scanning" status is permanently stuck saying it is "updating". I believe my virus definitions are up to date as shown in the attached screenshot. I am not sure why it is stuck saying…
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2012 key for 2013
Greetings, I had given key for 2012 internet security last year (as thanksgiving for supporting beta project) so can I use it now? will it be useful today? Is it still valid to use it now? I haven't used it at all, so basically it should be valid right? Hi, is there a way to check if sub is still valid(on the website or…
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FIS 2012 -- longer shutdown problems
Hello, Well, everyone is aware of this problem with the 2012 products. Is there a temporary fix for this? Or will I have to wait for another year for the company to fix it? Thanks! Windows 7 SP1 x86 FIS 2012
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FIS 2012 - "Do not ask again" Option not available
Hello, I'm testing FIS 2012 now. In contrast to the 2011 version, the application control pop-up have no more the "Do not ask again" Option (the checkbox to remember or not the config). Can I reactivate it? I haven't fiound any option to do so. Thanks in advance
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Question about Application control
Hello! How to make F-secure to ask me about to allow or to block internet access to new applications? "Ask about all applications" radio button is checked. Some time after installation it worked, but now when some application needs internet access I have to go to Application control settings and to add application manually…
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i forgot my fsecure passwoard
i forgot my passwoard because of it i cannot change any settings please help me
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how do I get the security code for F-secure on my nokia 808
Hello sir, I need to get the security code for my phones f secure, I tried sending #UNLOCK# from my trusted number but still didn't get any replies, pls help me
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trojan.sirefef.hh AND virus:W64/zeroAccess.B...how to remove?
Hello everyone, I´m new here on this forum and i´m from the Netherlands (so excuse me for my poor English;-)). I am a newbe with computers, but i do have a good allround anti-virus from F-secure. Wich updates frequently. I also use Ccleaner en i remove cookies frequently and i remove my browserhistory weekly (someone said…
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how to get my stolen phone back
hi! please kindly advise me on how to get my stolen phone back, my nokia E5 was stolen few weeks ago.. i installed f-secure on it but unfortunately deactivated my anti-theft..but the altanate number is still there...can i still trace my phone.
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260 Mb file - ih8.config.xml.log
The file ih8.config.xml.log repeatedly grows to a size of 260 Mb. Is there a way to tell F-secure to tone down the size of this file? It seems a bit overdone to me to have a log file of this size. Thx! Indra
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STOLEN PHONE
HELLO I WAS ROBBED YESTDAY AND THE MOBB TOOK MY PHONE NOKIA C7 I HAVE INSTALLED THE F-SECURE AND IT IS ACTIVE I WANT HELP TO RECOVER MY PHONE AND DATA MY WHOLE JOB IS ON MY PHONE AND I CANT WORK WITHOUT IT WHAT SHOULD I DO?
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Changed settings in new version - Different method and less secure
Just did the automatic update to: Computer Security 12.56 build 100. I'm not happy with at least two changes that I think make the product less secure and less effective. First of all, I hate the new GUI using that panel thing that pops up. Is there a way to switch that off? It's merely eye-candy that doesn't bring…