Easily modify a "1 PC licence", to get a "3 PC licence"

I've been very surprised to notice that it's impossible (after the 30 days trial period) to modify a "1PC" licence to a "3 PC" one !

It would be commercially intelligent to give this possibility...

Best Answer

  • JaysonJayson Posts: 595
    Accepted Answer

    Hi Tamas,

    You are absolutely right about the 3 PCs license to 3 PCs license key merge logic. Once you entered the renewal key to the first PC, the subscription on second and third PC shall extend automatically.

    As for scenario where you have 1 PC license and wish to renew/upgrade to 3 PCs license, it work this way:
    - Order a new subscription key for 3 PCs.
    - Add to your existing installation (1 PC license).
    - It will upgrade your license to 3 PCs.
    - Now you can use the new subscription key to renew or install on second and third PC.

    Thanks.


    Best Regards,
    Jayson

Comments

  • JaysonJayson Posts: 595

    Hi fv6973,

     

    This is exactly how it implemented to our subscription key logic. You can always renew the single PC license to 3 PCs license.

     

    Thanks.

     

    Best Regards,

    Jayson

  • fv6973fv6973 Posts: 2

    Wow I have called everyone (the custommer service of F-Secure, the customer service of AskNet, the technical services of both...), and nobody was able to say it... They told me it's impossible.

     

    I'm interested in this possibility.

    How could I do ? Who have I to call ?

  • etomcatetomcat Posts: 1,318 Superuser

    Hello,

     

    There is something I heard and it is probably related:

     

    If you have a 3-PC (tri-protect) type licence and it expires and you buy another 3-PC keycode for renewal, it is only possible to enter the activation code on ONE (1) computer. The other two computers will refuse to accept the same code.

     

    The reason behind this: the validity extension, entered just once, will automatically spread to the other two computers via F-Secure's "cloud-based" licencing server farm. Therefore it is unnecessary to enter the new code in all three places.

     

    However, if one has a single-PC (multi-protect) type keycode, which expires and he buys a 3-PC keycode for renewal, what will happen then? He will enter the code on the computer in need of renewal, but there are two more PCs in need of installing F-Secure, where the same keycode will be refused for the above stated reasons. How will he/she be able to licence those computers?

     

    Kind Regards: Tamas Feher from Hungary.

  • JaysonJayson Posts: 595

    Hi,

    Just a quick update on fv6973's issue, it was resolved by adding a 3 PCs license. I moved this post to Security for PC, Mac and mobile devices board, it more likely an inquiry than an idea.


    Thanks.


    Best Regards,
    Jayson

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