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Multiple Vaults on Same Device
I would like to have two vaults. One for work that synchronizes in my work PC and one on my home PC, but I would like to access both on my phone without needing to combine the data
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Provide renewal operation and User Guides suggestions
For renewal in the app, it is recommended not to directly direct users to the store, but to allow users to enter the existing subscription code or go to the online store. The mobile app has not been able to provide renewal operations. Users often cannot find renewal. It is recommended to use the same interface as the…
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Bring back 'trusted networks' in Total Security & VPN on Android
A few days ago after choosing to upgrade to a 'New VPN experience ' in Total Security & VPN the feature 'trusted networks' was removed in the app. I use this option a lot because of ip-whitelisted services. Could you please bring it back?
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Support for Linux
Hi! Could we get a F-Secure version for Linux systems since the use of Linux systems is rising and Windows systems are dropping at the moment. Taking account the current trajectory of increased support for compatability and better performance with applications and games on Linux systems it would be a chance of entering…
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Secure DNS
Possibility to use own secure DNS rather than forced To my understanding+experience TOTAL forces to use f-secure own secure DNS which is OK but if i would like to use own for example pihole.. its a pain to always change DNS when connection is established Suggestion is freedom of DNS
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VPN in Romania
Hello, Do you have any plans on adding Romania as a new location the VPN? I noticed for several locations you are working with Anexia Datacenters and as far as I know, they have such a datacenter in Bucharest, Romania as well. Thank you!
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#last connection visible
F-Secure Total: People and Devices: The device's last connection to service visible in addition to the installation date.
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Password changed-date info
Hi, it would be good to have the password changed-date information available at the ID Protection (Salasanaholvi in Finnish at F-Secure Total product). This helps to maintain fresh enough passwords. A possibility to sort records in ID Protection by the age of the password could be handy. Remainder/notification of old…
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Extra security report
For mobile device (additional security report) that would review the installed mobile device apps and the permissions granted to them and observations/recommendations for their excessive "generosity" and suggestions for tightening
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Allow to disable the green border while banking protection is still kept on
The green border gets to peoples nerves, so please create some kind of advanced setting to allow to disable it while still allowing banking protection to be kept on.
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VPN usability
Hi, I assume that you are aware of the VPN service's problems regarding the trouble-free operation of the internet connection. Today, in the Chat conversation with your support, I gained a new understanding in this regard. If the problems with the VPN service (or some of them) are related to the protocol used, then I…
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Feature Request: User Consent Before Activating Banking Protection - HUMAN CONTROL
Dear F-Secure Team, I recently encountered a critical issue with the Banking Protection feature that I believe requires immediate attention. While attempting to pay my hospital bill, the Banking Protection activated automatically, interrupting the payment process without any prior warning or consent. This behavior left me…
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Support for Chrome OS
I know F-Secure currently does not support Chrome OS. I urge you to implement support for Chrome OS as soon. Most of your competitors support Chrome OS. Currently I subscribe to 10 licences of F-Secure total. It would be a dealbreaker for me if you fail to implement support for Chrome OS fairly soon (within a few months).…
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Basic settings for power users
Hello, I had already reported that deactivating F-Secure activates Windows/Microsoft Defender and received an answer (thank you for that). I can't really understand the argument that deactivating F-Secure activates Windows/Microsoft Defender as basic protection. One reason for choosing F-Secure is that as a customer I get…
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Enable larger text size for passwords
Hello :) Is there any way to view the passwords in Password Vault in a larger text size? I'm on a higher resolution notebook screen, so it's a bit harder to see them without possibly copying and pasting them into Word to enlarge them. Am I missing another way to go about it? With 1Password, they have that option with the…
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encrypted vault backup/restore
Add an encrypted vault backup/restore option to id-protection, eg. password/pin code protected
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Additional Features to Installation program
Additional features to the F-Secure installation program include the detection, guidance and possible removal of conflicting programs.
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Warn and select safety before authorization on the web page so that subsequent authorization succeed
Is it possible to warn before authorizing the web page and select safety so that subsequent authorization can succeed? It often happens that transaction authorization fails after web page verification but credit card swiping is successful.
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add a vpn location of india
I request to add india vpn location into f-secure total app,meanwhile,I wonder when india server will be added?
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Hope to add operational functions :mobile phone can be guided to enter the renewal code
Some people reported that the mobile phone is convenient to operate, but they cannot obtain the renewal function through APP redirection.
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category change
Add an option for the community user to change the category of discussion afterwards
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One way comminucation channel
Establish a one-way communication channel clearly visible to community users
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Uninstall Tool for Windows Total Installation package
Add Uninstall Tool for Windows Total Installation package "A program that allows you to remove F‑Secure products from your computer. Use this tool only as a last resort if the normal uninstall process fails to remove the product." The tool is already included in the Mac installation package (apps)
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Extended security scanning report
An extended scan report showing the device's communication towards to Internet during a certain period of time (e.g. discovering possible spying services) and possible accessories found to be unreliable..
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Pricing for South America
I have been trying F-Secure Total in four of my devices for a week and I really like it. But, for a Brazilian customer like me, the price of your product is very expensive. Due to the unfavorable exchange rates (us$1,00 = r$5,50), charging European prices in South America makes buying your product impossible. Most of your…
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Community developments-informative annoucement
It would be appropriate to have clear announcements (read only) on the Community's homepage about studies that affect the functioning of the products possible workarounds and which are unfinished, instead of customers asking the same thing many times in different tickets
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App language
Could you add an option to change the language of the mobile app? My device is set in English but I'd like to use the app in my native language.
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Hope check antivirus updates records on Android tablets
Dear F-Secure Team, Experience in using various operating system devices Some official uses may ask for update status We look forward to providing the latest update records related to records or log output on each device. Convey the above suggestions on your behalf Looking forward to opportunities for development and…
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Several VPN-apps on Windows
f-secure vpn(Total) does not recognize other vpn software installed on the windows(11) device (e.g. surfshark) There is no error message whatsoever, a long continuous "connecting" message and its termination..One has to uninstall the other one completely in order to get it (F-Secure vpn) working Shouldn't several be used…
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Prevent login to my.F-Secure account until completing verification
We came upon a situation regarding the registration process of my.f-secure.com account. Normally to register for a my.f-secure account the user first fills the registration form and click register to create the account. At that time the users are able to fully access their my.f-secure portal account. But they also need to…