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Ram usage increased tremendously
After the 19.6 update the ram usage has risen to over 300 mb. It used to be under 100 mb before.
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F-Secure clashes with game (What remains of edith finch)
Hi, hopefully someone relevant can see this here. It's the only option I found on how to report issues aside from a phone call. F-Secure prevents the start of the game "What remains of edith finch", and apparently has done so for years. After starting the game, all it does is produce an error message. The issue is fixed by…
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Why fsecure browser extension blocking ads even when adblocker off?
Why is f secure browser extension blocking ads on websites when the adblock is turned off in the antivirus itself? Websites show ads when I disable the browser extension. I am on Google chrome. I have uploaded two screenshots as an evidence. The problem is some website that don't work with adblockers on might not open on…
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Website denied: Danske Bank
I've got my Banking protection turned on, but all of a sudden it has started to block my entries to the log-on page of Danske Bank — one of the major banks here in the Nordic countries. This happens after the following steps: 1. I first enter the website of Danske Bank by typing in the URL directly to the browser's…
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Problem with the "reputation rating" on "google search"
Hello, my problem is, the "reputation rating" icon( the green circle with a white check mark in it) does not appear next to some of the search results. I tried reloading the page, restarting the browser but no difference it made. I am on chrome. Have not tried any other browsers yet. I think it happens when I search with a…
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"WEB TRAFFIC SCANNING" MISSING IN F-SECURE SAFE VERSION 19.4
I RECENTLY NOTICED THAT WITH THE F-SECURE SAFE LATEST VERSION 19.4, THEY HAVE REMOVED THE FEATURE CALLED "WEB TRAFFIC SCANNING". IT USED TO BE ON THE EARLIER VERSIONS SUCH AS 19.1 AND 19.2. I THINK F-SECURE DOES NOT SCAN FOR NETWORK TRAFFIC ANY LONGER AND MY COMPUTER IS EXPOSED WIDE TO THE HACKERS.
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Browsing Protection for Firefox
Hello. Are there plans to bring Browsing Protection extension functionality to macOS? Currently, F-Secure only allows this functionality on the Mac for Safari. While I like Safari, this is pretty limiting. I often have a need to use other browsers on Macs, and it would be great to have the extension, just like Windows…
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F-Secure Banking Protection Blocks Webpage Content of Credit Card Website
Webpage redirects to other websites owned by the credit card company or connections needed to perform actions such as making a payment via a linked bank account is also blocked by F-Secure Banking Mode. Whitelisting the URL(s) in F-Secure Banking Protection does not fix the issue. The only solution to get the webpage to…
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Banking Protection Blocks Webpage Load After Login
Banking Protection detects Self Service (fidelityrewards.com) and launches. After login Banking Protection prevents: The loading of webpage elements, booleans and connected data that are imported by embedded html from servers hosting the content/data. The use of authentication apps (e.g. Authy, Google or Microsoft…
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Bank Webpage Does a Redirect to a 3rd Party Website that F-Secure Banking Protection Blocks
Log into credit card website. Make payment from a connected bank account. The credit card website makes a redirect to a 3rd party SSO webpage which F-Secure Banking Protection blocks - even when the URL is allowed/exception created for it in Banking Protection. F-Secure Banking Protection does not work properly (must be…
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Reminder operating system support has been updated to at least mac12,iOS16,Android10 or later
Learned today that F-Secure’s operating system support has been updated to at least macOS 12 (Monterey), iOS 16, and Android 10 or later 芬安全軟體更新作業系統支援至少要 Windows 8.1、Windows 10 版本 21H2 或更高版本、Windows 11、macOS 12 (Monterey) 或更高版本、iOS 16 或更高版本以及 Android 10 或更高版本。不支援基於 ARM 的平板電腦。 The community article (…
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Legacy F-Secure Internet Security & Anti-Virus reaching End of Life
Hello F-Secure users, We are sad to announce that the legacy F-Secure Internet Security (which was available on Windows only and activated via subscription code) and Anti-Virus is reaching their end of life. What does this means? These products will no longer receive any updates after Dec 1st, 2023. We know this may be…
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Adblocker on the iphone
Hello everyone, I have f-secure total subscription for 2 devices, my laptop and Apple iPhone. I know the computer version has an adblocker when you download the extension, but does the mobile version have any kind of Adblocker features? I’ve seen that it has had an adblocker in the past, but has it now been removed?
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Need some help with F Secure Internet Security product.
Hello, I've recently bought F Secure Internet Security licence key. However when i download F Secure Internet Security installer from the official site it seems to install FSecure Total version of the product, so I can't redeem the code I've bought. Is there any way to download the "older" installer of F Secure Internet…
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another, McAfee, keeps telling I have a virus
What about trust and quality of discovering viruses in computers. Are there different possibilities for companies discovering viruses in home computers? How comparing their work? Can I have several companies doing the same thing?
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'database update in progress' but never finishes, Internet Security 19.2 (51879) on macOS 12.6.7
Hi, it seems like my F-Secure Internet Security 19.2 (51879) never finishes the database update. Database version 2023-10-11_11 on macOS 12.6.7. Is this a known issue? Have other people in the community experienced the same problem? I already restarted my machine but this does not seem to make a difference. I also clicked…
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Quarantine files deletion
Hello everyone. I have two questions. 1) Does f-secure automatically delete quarantined files after a certain period or it stays forever unless the user manually delete it? 2) Does uninstalling f-secure automatically delete quarantined files or it gets restored after reinstalling the AV?Thank you.
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Notification for blocked websites
Hi, a few days ago I had massive technical problems with the web GUI of an internal server. Today I discovered by chance that F-Secure has blocked this page and caused my problems. F-Secure should definitely send a pop-up notification when it blocks a site, or a script, so that people even think that F-Secure is the…
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F-Secure unresolved licensing bug unresolved over many years
I have Internet Security with 5 licenses. I have had it for Suddenly I can only see 4 supported and I get the paraphrased message: "You have used up all your licenses" when I attempt to reconnect the 5th which just recently stopped running FSecure. I have been using this product for many years without change. I have never…
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New F-Secure Total Application Launch and Community Updates
Dear F-Secure Community, We wanted to let you know about some exciting changes we've made to the F-Secure Community page. We've updated the look and feel of the page, and we're thrilled to announce the launch of our new application, F-Secure Total! This new application provides comprehensive protection for all your…
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Important Announcement: F-Secure Internet Security and Anti-Virus Products Reaching End of Sales
Dear F-Secure Community Members, We have an important announcement to share with you regarding F-Secure Internet Security and F-Secure Anti-Virus. After careful consideration, we have decided to discontinue the sales of these products. As of the announcement date, these products will no longer be available for purchase.…
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Beställningsbekräftelse med prenumerationsnyckel
11 okt 2022 köpte jag ett nytt abonnemang ref. nr XXXXXXXXX, faktura nr AKD-7XXXXXXXXXX, Jag har inte fätt någon bekräftelse och kan därför inte ladda ner förnyelsen. Min tidigare e-postadress var cXXXXXXXXXXXX@XXXXXXX.fr Edit: PII removed
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I cannot install F-Secure Internet Security.
I have a license for three installations. I was successful to install it on two computers but failed on the third one. I downloaded the installtion file F-SecureNetworkInstallerIS.exe. When I run ist, I get the error message "C\Program Files (x86)\F-Secure\Antivirus\fs_ui_32.exe not found. This message is correct, because…
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How to uninstall F Secure Internet Security
I have F Secure Internet Security and lately it's been acting strange in many ways. I would like to uninstall it and reinstall it. I am an old man, 77 years old and don't know much about computers. I do understand how to install the program, but I need help on the uninstall. I want a completely clean uninstall, leaving…
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Internet Security
Since yesterdays update to 18.4 I am getting the following message - F-Secure Internet Security has faced an error and a device restart is required for protection to work. Unfortunately, restarting does not fix the problem, and the message re-appears. Any advice? Seems to be a problem with the update!
