Need some help with F Secure Internet Security product.

mr3z

Hello,

I've recently bought F Secure Internet Security licence key. However when i download F Secure Internet Security installer from the official site it seems to install FSecure Total version of the product, so I can't redeem the code I've bought. Is there any way to download the "older" installer of F Secure Internet Security? Or maybe i can upgrade my licence key to the FSecure Total version? It seems that i have code-based F-Secure Internet Security, so is it possible to transfer the subscription to My F-Secure account?

Firmy

Hello @mr3z

Welcome to the F-Secure Community. Thank you for your post.

Just to keep you informed, the code-based F-Secure Internet Security, which was launched before February 14th, 2023, has reached its end of sales and is approaching its end of life. If you're still using this product, we're offering a free upgrade to F-Secure Total. You can find more information in the links below:

• Legacy F-Secure Internet Security and F-Secure Anti-Virus reaching end of sales - F-Secure Community
• Switching from the old F-Secure Internet Security or Anti-Virus product to F-Secure Total - F-Secure Community

Since I can see that you've registered for the My F-Secure account, we'll assist you with the migration. I've sent you a private message, so please provide me with the subscription code.

If you have any questions or need further assistance, feel free to reach out. We're here to help.

Thank you, and have a great day.

Firmy

Hello @mr3z

The issue has been resolved. We've successfully assisted you in migrating your existing subscription to F-Secure Total. If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help.

Thank you and have a great day.