removed Freedome still interfering with F-Secure VPN
![LOeilCurieux](https://us.v-cdn.net/6032052/uploads/avatarstock/nEMCC1ZE407E7.png)
When I inactivate F-Secure VPN and then try to activate it, I have a pop up message (see attached file) and I can't activate it.
I need to restart my iMac to have F-Secure running (launched at start up)
it seems kind of "freedome" ghost is still haunting my iMac although I did remote it after installing F-Secure VPN.
My iMac (3,1 GHz Intel Core i5 quatre cœurs) is running macOS Monterey 12.7.4
Accepted Answer
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Hello @LOeilCurieux ,
thank you for contacting us here on F-Secure Community Portal.
To further investigate the issue, we need to create a diagnostic file. This will help us identify if there are any remnants of the old Freedome VPN on your PC.
I have sent you the instructions on how to create the file via private message. Please send the diagnostic file to me through the private message as it contains highly confidential information.
I am looking forward to hearing from you!
Best regards.