F-secure for mac: Update never completes

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kewpie
kewpie Posts: 3 Observer

F-secure version: 19.6 (61923)

macOS version: Sonoma 14.4.1

I recently installed F-secure because support for Freedome VPN is ending soon. The installation ran without problems and the VPN seems to be working.

However, when I check for updates under Settings > Updates > Check Now the app gets stuck on "Updating" and it never finishes. Another weird thing is that the dates of the last and next update checks do not make sense.

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Answers

  • Larynx
    Larynx Posts: 28 Enthusiast
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    I have the same problem on my Macbook Air with Sonoma. No luck so far. Here's my thread:

  • Bosse13
    Bosse13 Posts: 2 Observer
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    Have the same problem. Extremely frustrating!

  • H_Cq
    H_Cq Posts: 1 New Member
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    Same here on all Mac devices.
    Switching countries from the menu bar disappeared as well with this "new" app.

    We are being pushed towards a half-baked app. I really hope things improve soon because I get the feeling that we're using a beta version right now, and that is not something I want from a VPN service I pay for!

  • PawełP
    PawełP Posts: 228 Moderator
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    Hello @Larynx, @Bosse13 & @H_Cq

    Thank you for your comments.
    Our technicians have already located the problem and prepared a solution. It has already been implemented in the version available to all users.
    Thank you very much for your patience and for bringing the problem to our attention.

    Best regards.

    Pawel

    Making every digital moment secure, for everyone


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