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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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Error code Extension ID-Protection Firefox
Hello, since the renewal of my F-Secure Totalsubscription, I can not activate the ID-protection extension inFirefox, I have the message incorrect code (see screenshot), Iuninstalled and reinstalled F-Secure Total but the problem persists.Could you help me please Thank you
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ID Monitoring: who are stored my data on f-secure server
when I use ID Monitoring, I tell f-secure service sensitive data (e-mail, phone number, credit card number, …). If I’m right, f-secure will match my data with what is in the darknet. But how f-secure protect my sensitive data? Are the stored as hashed data? How can I be sure that this data will not be stolen by other.…
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Key refused in chrome extension on windows 10 64b
Hi community, I try to install the extension of the password manager in chrome on a windows 10 64b and when I put the key it refuses. This worked well with chrome on my windows 11. Please do you know how to validate this key ? Bonus question: it's impossible to have a chat with the support, any tips to contact them ?…
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Why do I need to authorize again and again...password manager in Firefox?
Every time when Firefox updates it or the F-Secure Total updates it, I have to re-authorize the password manager plugin in Firefox? This is not right, how can this be fixed permanently?
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Master password and link code, a word of warning.
Ok, so I messed up. I have id.protection as part of the TOTAL-subscription and have it installed on both my phone and my laptop. I migrated to a new laptop and erased the ssd on my previous one. I then installed id.protection on my new laptop and was about to get my link-code from the app on my phone. As it turns out I had…
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Connect devices greyed out in ID PROTECTION
When I want to synchronize the new F-Secure-app with the ID PROTECTION-app on my iPhone I can't get a sync-code, because the option 'Connect devices' in the ID PROTECTION-app unfortunately is greyed out. It's also impossible to export the passwords, because the option for exporting is missing. I found out that the…
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ID Protection
I tried to update my ID protection, but F-Secure page tells me that I do not have available licenses. So, have I understood correctly the new ID Protection app refresh correctly… I can't use ID Protection with laptop and phone without each having a separate Total lisence? When I bought ID Protection license I could use it…
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Autofill not working: F-Secure App Version 22.0.8325633 / Android 14
F-Secure Version: 22.0.8325633 Android API level 34 OS Version: 14 (2024-04-05) Device Google Pixel 6a and Samsung SM-A146P4 Autofill does not work. It used to work perfectly prior to being forced to switch from ID-protection app to F-Secure app. Autofill was enabled in F-Secure app and also in system settings (linked to…
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Vanishing passwords with new version 19.3
For both me and my mum a significant number of passwords is missing after the changeover to the new version of ID-Protection (version19.3). Usernames are still there. Updarte procedure: First I updated to the new F-Secure app on my PC. by adding a new device from my account and installed version 19.3. I synchronised…
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FS ID Monitoring bug with login mail entered: confirmation mail unnecessary
Hello, While configuring ID Guardian to monitor key accounts, I decided this time to include the email address I use to connect on my FS Protection portal. I got a mail to confirm the email address, which should not be received as the email address is already confirmed as being mine (same address to connect into my…
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Online payments: no payment card suggested
Hello, I have payment cards stored in F-Secure ID protection, in my Vault. I have opened F-Secure Vault I am at the payment page of a merchant, for example Amazon. In the online payment form, I am not prompted to choose a card from F-Secure (only from GPay). In other words, in payment forms I do not see the F-Secure icon,…
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Problems with password vault access from F-Secure app and subscription in ID-protection app.
Hi! On my Windows PC I still have the separate applications i.e F-Secure, Freedome & F-Secure ID-protection. In the F-Secure app, it shows that I'm logged out but everything still works and if I try to log in it tries to make me setup my computer for another user as it's already configured previously. I'm guessing this is…
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Chrome extention doesn't work
Since yesterday the browser (Chrome) extention doesn't work anymore on a macbook. When I copy the verification from ID Protection (version 4.200.577) into the extention it says: 'the password manager app is not running', also after reinstall the extention in the browser. passwords autocomplete, always works okay. Any…
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New F-Secure and "One License/One Device"
We are a family of 2 adults and 4 kids. Our familys typical Windows computer has one admin account (security, you know? for installing stuff etc) and _several_ normal user accounts ( Dad, Mom, kid1, kid2 ..) We have several computers and even one Macbook. Some user accounts are on multible computers and some are not. We…
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Support for Linux
Overall I'm happy with ID Protection, I've been using it for years so far, and I think the price is worth the product... BUT. I can't understand how is it that there is no Linux Client for ID Protection yet. I do use Linux quite heavily and It's quite frustrating not being able to use it. I've tried Wine, but it fails to…
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Bug reports: MacOS desktop app starts by itself + 1 more bug
On MacOS Ventura, the ID PROTECTION desktop app randomly starts by itself a few minutes after closing the app. Bug: After initially closing ID PROTECTION macOS desktop app, the application starts itself in a few minutes. Expected behaviour: I can manually pick when I want to launch the app, and it does not launch at other…
