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Bug reports: MacOS desktop app starts by itself + 1 more bug
On MacOS Ventura, the ID PROTECTION desktop app randomly starts by itself a few minutes after closing the app. Bug: After initially closing ID PROTECTION macOS desktop app, the application starts itself in a few minutes. Expected behaviour: I can manually pick when I want to launch the app, and it does not launch at other…
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ID monitoring & OTP and other feature suggestions
I appreciate the fact that you have detected sites that have accidentally leaked my account password. But now there are two problems: The first one: The website that leaked my account password no longer provides a member login system, nor does they have a member database. The second one: leaks from unknown websites, which…
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OneDrive Sync issues
The following error message appears in the task bar in windows 11. OneDrive – Personal Sync issues F-Secure ID PROTECTION. Ink No access permissions to the item. It appears that you do not have access permissions to the item. Ensure that you have the right permissions to allow the item to sync. Could you please help me…
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New F-Secure Total Application Launch and Community Updates
Dear F-Secure Community, We wanted to let you know about some exciting changes we've made to the F-Secure Community page. We've updated the look and feel of the page, and we're thrilled to announce the launch of our new application, F-Secure Total! This new application provides comprehensive protection for all your…
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*URGENT*IMPORTANT*
Hello, Free tool to scan breached data on web/dark web shows my Sensitive data ( such as e-mails and passwords ) are breached February 2023 , Raccoon Stealer Breach. Other than F-Secure ID Theft Checker, No free or Paid compromised data checker shows no information about this. I'd like to learn more about this. How…
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Login pages not open password pank
When trying login some web page, I get the fingerprint scan to open id pank. Unfortunately after scanning fingerprint succesfully, bank does not open, and asks again fingerprint. Endless loop.. However when I open idprotection app, then fingerprint works and password pank opens
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F-Secure ID Protection doesn't work on M1 Pro
Hey, I just got myself a M1 Pro MacBook Pro 14 inch and when I open the ID Protection app, after the startup screen ("Start using ID PROTECTION"), nothing happens, it's just blank. I have tried reinstalling the app, but that did not help. The same happened on macOS Monterey. Now I'm on MacOS Ventura 13.1.
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ID PROTECTION reinstall issues
Hi, I haven't really used this part of my F-Secure protection package but today thought I would start. It prompted me for a Master password and after a couple of failed attempts, I realized that whatever I set it as originally, I'd forgotten. I went to the Support webpages and located the instructions on how to proceed. I…
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2 different vaults for 1 user
For 1 user, is it possible to access 2 different vaults via a unique IDP installation ? 🤔
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On a single desktop, 2 users want to access 2 different vaults
On a single desktop, there are 2 users. Each of them wish to reach a personal vault. How is it possible ?
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Pin to top for ID Protection vault
Pin to top for ID Protection vault would be handy to find frequently used items quickly.
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Removing the application from a MacBook Pro
I need to reinstall the application on my MacBook Pro because it is not accepting sync codes from any of my other devices. I am on MacOS Monterey 12.6.1 I have tried the following to no avail: Re-installing after removing by sending the app icon to the Trash and emptying the Trash Re-installing after using the…
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Request: (2FA) two-factor authentication for Protection
Hello eberybody I think I am not the only one with this request. A two-factor authentication for the ID-Protection product would certainly make sense in terms of security. The function would not have to be mandatory for everyone, but those who would like to increase security could activate it. At a later point in time, it…
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ID-Protection
It would be nice that the PC version of ID-protection could use a fingerprint to log in (Windows hello) 👆️ Most of the laptops are equipped with a fingerprint scanner so this would be quite a relevant feature. Also, many of your competitors offer this option. 😒
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Kann ich eine software mit Anmeldung und passwort mit ID-schutz verbinden
Ich benutze auf meinem Laptop einige Software, bei denen ich mich mit Benutzerdaten und Passwort anmelden muss. kann ich dafür ID-Schutz verwenden? wie stellt man das ein?
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Possible to import database?
I'm looking into alternative security software (I currently use BitDefender Total Security). Within that product, I have a 'password wallet'. I can export it as a .db file. If I chose to go with F-Secure Total, would I be able to import that exported file into F-Secure ID Protection?
