-
'FS-Total' expires soon (30 days), downgrade to FS-IS possible?
hi, my current subscription (3 devices) expires in 30 days. Is it possible to downgrade my current F-Secure (after expiration) by simply entering a brand new KEY/LICENCE for Interenet Security ? thx ! Andy.
-
where is the install/ download button?
i had to reinstall my PC after a crash . I have a account here so i bought a new period for F-Secure VPN . There is not one place i can reinstall it from!!! i need help asap
-
How can I download F-Secure. I have account
I reinstalled my windows 11 lap top. I cant find how to download without to pay one more time, and that I will NOT do
-
I want to cancel my subscription!
I want to cancel my subscription, how can I do that? I wanted to use it on my TV Android platform, but I can't connect it there, a lot of things are duplicated and a message keeps appearing that I have no active subscriptions. I don't want to continue this! I've installed another VPN for myself.😡
-
Help How do i delete this account?
Hi I want to delete this IceMan7 account, including my data - including removing my email address from your resources. How do I do that?
-
Impossible renew
Hello, I would like to renew with my newly purchased code and I can't do it, please tell me, i'v the code;
-
When I reinstall F-Secure, will I keep my subscription?
I'm going to do a factory reset on my laptop which will delete every app. So, when I want to install back F-Secure, do I still keep my subscription or will it be gone?
-
Come accedere a Infostrada Security su un nuovo computer?
Sono abbonato a Infostrada Security, pago il canone sulla fatturazione mensile di Wind tre. All'apertura dell'applicazione appare una schermata di accesso per l'inserimento delle credenziali di cui non mai avuto prima d'ora, ho soltanto i codici di accesso già utilizzati in altra occasione di sostituzione del computer
-
Virgin customer discount
I have seen the renewal offer for Virgin customers 2 years subscription for £44 how can i claim this my renewal starts 25th April
-
Adding new licence to existing account
I have expiring ( in a month ) 5 device Internet Security. I am going to buy new 7 device licence of Total Security just now. This is NOT to be done through F-Secure shop but with external reseller. So the question is: can I have 2 different separate licences on one F-S account or should I generate new account for new…
-
Product Key
Help. Having tried to find my product key in subscriptions on My F-Secure I have come up blank. I cannot find any reference to my key anywhere in subscriptions. Is there an easy way to find it.
-
refund
I want to request a refund
-
Download link from KPN does not work
Hi, I am a KPN customer in the Netherlands. I am trying to download the virus scanner from the link which was provided to my email address. When I click on the button on the page to download the application, I get a 404.
-
Fsecure renewel notice and cleverbridge
My Fsecure subscription expired in January of this year. I haven't renewed my subsciption and didn't authorise Fsecure to set up a reoccurring card payment for me. I noticed while checking DD and reocurring payments and I found Fsecure had taken £25 from my bank account through reoccurring payment. Why and how have they…
-
Cannot logion after enabling new trail
Hi, I have setup a trail account and followed all the steps including activating the acocunt using the link in the email, when I tray and login, I get this message repeatedly. Dear customer, We noticed that you already purchased a license via the F-Secure website, but you have not activated it yet. Please follow the Create…
-
Förnyelse
hej behöver hjälp att förnya
-
Hi. I have renewed my F-Secure virus protection, but get a reminder prompt every time I switch on my
I have renewed my F-Secure virus protection, but get a reminder every time I switch on my computer.
-
new computer, cannot login
when is try to login with x@xs2jobs.nl i get a page error and cannot try again. in a loop. My pc crashed and try to add my new computer Edit: PII removed
-
How to download F-Secure Safe ver 19.10 for MacOs?
Where can I download F-Secure Safe version 19.10 (64150) for MacOs?
-
Refund
Whenever I go to work abroad I activate Freedome on my Pixel6, the yearly subscription renewed today and I’ve realised I wont need it for a few months, is there any way I can get a refund? It hasn’t been activated at all, My reference number is - xxxxxxxxx thank you EDIT: PII Remove
-
Regarding the illegal reduction of my license from 02.10.2025, to - 11.02.2025
This topic was raised by me back in December 2023 ! I wrote about this issue in the forum, but my topic was ignored by the F - Secure management, since the answer I received from your employee was not accurate and clear. Now I see that the date of 02.10.2025, which was clearly fixed to my account, is now missing and in its…
-
How do I cancel my subscription
I do not want to renew my subscription - please tell me how to cancel it?
-
Sharing license
This discussion was created from comments split from: No link to renew on the subscription page?.
-
Dear F-Secure. Ref no. 488311415 Why can I buy from a Danish computer company the same product tha
Dear F-Secure. Ref no. 488311415 Why can I buy from a Danish computer company the same product that has an extremely low price DDK 179.00 for VPN why raise the price from DDK349 to DDK 399 when I can actually buy the same product for DDK179 in a Danish computer company. Attached is a photo that documents the price with VAT…
-
Have deleted my login e-mailadress
Hi, I have deleted (ended subscription) my login e-mailadress and do not get access to my F-secure account. Need to change e-mail. What can I do?
-
Fed esure
I want to delete my account as I have yesterday left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
-
Merging Account with https://personal.f-secure.com/devices
Started out as Lookout customer and was migrated to F-Secure. I tried to create an account via F-Secure my account but it does not show my Lookout account subscription. Only way to view that subscription personal F-Secure website. Is there a way to subscrip to F-Secure Total. Will there be a discount for existing Lookout…
-
I want to cancel my account
I want to cancel my account
-
Safebrowser and family limits
Hi! At android, f-secure total seems to be failed in children’s phones. OK, some features work, but two major issues: You can not disable or uninstall Safebrowser, so you can not prevent web access from children. This is very bad. Sleep time is limited beween 6 PM to 12 AM There has been couple of discussions before,…
-
Renewal notice on Freedome
This discussion was created from comments split from: Standalone Freedome VPN reaching End of Life.
