Products & Services
Any Idea about how long this maintenance is?
It has been almost 2 days without success.
I'm pleased to let you know that the issue has been resolved, and as a gesture of goodwill, we've added extra days to compensate for the time lost due to the issue. You can now log in to My F-Secure and install the app on your device to ensure their protection.
If you have any more questions or need further assistance, please don't hesitate to ask.
Thank you, and have a wonderful day.
Welcome to the F-Secure Community. Thank you for your post.
We've managed to identify the root cause of the issue. It appears that your account was not created correctly on our backend, possibly due to a connection problem or disruption during the account creation process.
However, no need to worry. We're currently working on resolving this issue, and once it's fixed, I'll notify you promptly.
Thank you for your patience, and I hope you have a great day.
I have currently the same issue. I try to log in, but it says "error code down for maintenance". Never had this problem before. What should I do?
Logging in works now. Can't delete previous comment, so leaving a new one. No problem anymore!
Hi I´ve got the following message when I try to log in
Welcome to the F-Secure Community. Thank you for your comment.
Maintenance has been completed, and you should now be able to log in to your My F-Secure account without any issues.
If you need further assistance, please don't hesitate to reach out.
Thank you, and have a great day.