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Banking Protection Blocks Webpage Load After Login
Banking Protection detects Self Service (fidelityrewards.com) and launches. After login Banking Protection prevents: The loading of webpage elements, booleans and connected data that are imported by embedded html from servers hosting the content/data. The use of authentication apps (e.g. Authy, Google or Microsoft…
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Problems with password vault access from F-Secure app and subscription in ID-protection app.
Hi! On my Windows PC I still have the separate applications i.e F-Secure, Freedome & F-Secure ID-protection. In the F-Secure app, it shows that I'm logged out but everything still works and if I try to log in it tries to make me setup my computer for another user as it's already configured previously. I'm guessing this is…
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License and account sync problem?
I renewed my license for F-secure total, and for some reason i cannot install it on any devices. Logging in and reinstalling the software does nothing, and the "My F-secure" correctly claims in the top bar that i have 358 days remaining in the license, and 3 free licenses. Is there possibly a bug in the software or in my…
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Adblocker on the iphone
Hello everyone, I have f-secure total subscription for 2 devices, my laptop and Apple iPhone. I know the computer version has an adblocker when you download the extension, but does the mobile version have any kind of Adblocker features? I’ve seen that it has had an adblocker in the past, but has it now been removed?
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Malware/virus/something got through, any advice?
Hi, Despite everything something got through and deleted 40 GB from my HD. I was able to run a Full Computer Scan with F-Secure, but it found nothing harmful anymore. Any advice? Could it be the virus destroyed itself too? What should I do to ensure nothing can spread any further? IOW how can I wipe the HD so squeaky clean…
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F-Secure Password Manager
Hi There! What happens if I run out of subscriptions and I have my passwords saved in the password manager. Will I lose access to them ?
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Total Password vault inaccessible
Hi, as of a few days ago I lost access to my password vault - trying to access it gives me an error and a suggestion to reboot or restart the application on windows. Restarting has no effect, still same error (tried numerous times). No idea on how to just restart the application, but can't see why this should have a…
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Browsing Protection is not working on Google Search Result on Edge / Chrome
Hello there, I observed that Browsing Protection is not working on Google Search Results, it happens since yesterday night (27/10/2023) on both of my PC and Laptop while F-Secure Total installed. All browsers and FS Total are up-to-current, resinstalling the plug-ins nor browser fresh insllation cannnot solve the problem.…
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Error in installation
When I tried to install F-Secure Total, the installation window only reached 99% and was hanging from then on. I closed the window and tried to start setup again, but nothing happened. I uninstalled what was installed and tried setup again with the same result. What to do?
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F-Secure TOTAL VPN quick settings
Hello, I suggest to add new right click item to F-Secure TOTAL notification icon to control VPN. Suggested functionality would be so that when you right click the F-Secure icon in taskbar notification area, you could see if VPN is active, you could activate or disable it and you could change the virtual location. At the…
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Product update
Hello. I hope everyone is doing great. I am new to f-secure and have two questions: i) Is product update automatic or manual with f-secure. To elaborate, do I have to manually download and run the exe file to update the product version or f-secure automatically updates the product? ii)What is the function of 'ultralight…
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Problem with version 19.1
I think the current version 19.1 gives a couple of problems. For instance the browser extension does not work although it has happened once. I reinstalled the browsers extensions but that did not resolve the issue. I had to reinstall f-secure twice and finally it resolved. Another issue is the capricorn engine takes long…
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Quarantine files deletion
Hello everyone. I have two questions. 1) Does f-secure automatically delete quarantined files after a certain period or it stays forever unless the user manually delete it? 2) Does uninstalling f-secure automatically delete quarantined files or it gets restored after reinstalling the AV?Thank you.
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📢 Important Announcement Regarding TunnelCrack VPN Leak
Hello our valued Community members, We hope you're all doing great and staying safe online. We've got an important update to share with you today that falls under the serious category. Your security is our top concern, and we want to keep you informed about the TunnelCrack VPN Leak. We are pleased to share that our…
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Getting error "Could not verify integrity of the installer" on Windows 11
I am trying to install again the Fsecure Total but getting the error. Steps I followed: 1) Connected to my Fsecure account and downloaded "F-Secure-Safe-Network-Installer_X.exe". 2) Run program "FsUninstallationTool.exe" (I had previous installation of Fsecure but then I removed it and wanted to install the fresh…
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F-Secure Total Firefox plugin for Password Manager
Hi, As of a few days ago, the passwprd manager plugin has stopped working for Firefox. It asks for the authetication code from the Total app password manager. If I copy the code into the Firefox plugin, which can be done, the blue authorization button below the code field does not function. I can click it, but nothing…
