Started out as Lookout customer and was migrated to F-Secure. I tried to create an account via F-Secure my account but it does not show my Lookout account subscription. Only way to view that subscript…
Hi there, I've had to create a second account to ask this question as my account that I signed up for via virgin media isn't working. When I log in with my main email it says down for maintenance. Cou…
We came upon a situation regarding the registration process of my.f-secure.com account. Normally to register for a my.f-secure account the user first fills the registration form and click register to …
This is a ridiculous issue and it is caused wholly by F-Secure. In this instance I am discussing the problems created by F-Secure that affect ALL password managers that I have tried. In this specific …
Hi, I have suddenly lost access to my emails. One minute everything is fine, now suddenly I can't get logged into my Microsoft Outlook. Pulling my hair out here can anyone help please? Rob
Axxxxx, Just joined. F-Secure is an effective anti-malware program with better web protections and it has some good additional features. The malware scanner has near-perfect malware detection rates, a…
I experience that I have 2 f-secure accounts because the vendor deliver each pc with new f-secure accounts /outlook accounts. Is this common practise? Each account is valid for 5 years. What is the be…
We are a family of 2 adults and 4 kids. Our familys typical Windows computer has one admin account (security, you know? for installing stuff etc) and _several_ normal user accounts ( Dad, Mom, kid1, k…
I have Internet Security with 5 licenses. I have had it for Suddenly I can only see 4 supported and I get the paraphrased message: "You have used up all your licenses" when I attempt to reconnect the …
In F-Secure security products, if they are purchased from other sources (e.g. Vodafone Germany), then there is branding used. However, I would like to use the original F-Secure products with my contra…
Dear Support, I would like you suggest you to have an affiliate programme for your your old users so that they can earn some penny from their recommendation to your products. That can boost your produ…
Hello, would it be possible to increase the license for the beta program to 10 devices? I would like to use this for VMs and devices that I hardly operate to also test for bugs etc. myself.
Hello, I received an email that I should/can renew. The link leads to a Cleverbridge page where I cannot login, if I enter my email there it says 'already in use'. If I login directly to my F-secure I…
Hallo, yesterday on 28th Dec I bought 7 Licenses Freedome VPN 24 months. The money was quickly burdened on my VISA credit card, but I cannot see or download them under my account. Whats going wrong, w…
Why is this so unintuitive that if I purchase this product through the website, it will use the email of my PayPal-account as an identifier for the f-secure account?!? And not give me an activation co…
Hi there, My subscription needed renewing so I went from Safe to Total and paid for it without any problems. It then asked me to set up an account and when I put in my email address it told me I alrea…
Hello, I already tried to reach someone on the German and English customer hotlines. Unfortunately, they're extremely busy, so I try here additionally. I used the 30-days free trial yet, which initial…
I set up an account to trial SAFE. For organisation reasons my partner has bought it and I want to use her account rather than mine. Is there a way of transferring my installation to her account, or d…
Hi I'm posting below text here in the hope some responsible person at F-Secure might forward it to the right place. I'm not willing do discuss this in an online chat, and there is no public email addr…
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