Account mix up
Shushurra
Posts: 10 Enthusiast
Moikka!
I am Beta user and wanted to add new computer to my devices and share a license with it . When I am trying to use "Manage subscription" I am redirected to login to F-secure site (web.stg.ew1.idp-stg.f-secure.com ) I am either getting error message that my account is locked and there is an email sent (but I never received automated email, spam folder checked) OR it shows that I have no protection active and no license.
I my app view my protection is active till Dec 2025 (see screenshot attached).
Both accounts (F-secure) and F secure beta are registered with same gmail address.
Now I am confused. Any way to restore access to beta account? Beta ID - 13f36e32-222a-42de-ba1c-da8a6ea540ba
Tagged: