renewal of subscription from the old application

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matymam
matymam Posts: 1 New Member
edited April 2 in F-Secure Total

good day, in the old application I had an activated key until 2025 and now it has been cancelled. what should I do?? I had honestly paid for the key.

Accepted Answer

  • PawełP
    PawełP Posts: 228 Moderator
    Answer ✓
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    Hello @matymam

    Welcome to the F-Secure Community. Thank you for your post.

    We apologize for the inconvenience that has occurred.

    To solve this problem, I will contact you in a private message on our forum. Please check your inbox. A message from me should appear there soon.

    Have a nice day

    Pawel

    Making every digital moment secure, for everyone


Answers

  • PawełP
    PawełP Posts: 228 Moderator
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    Hi @matymam

    Thank you for your kind cooperation in private messages. I am glad that the problem was solved.

    Have a nice day

    Pawel

    Making every digital moment secure, for everyone


  • HScharneck
    HScharneck Posts: 1 Observer
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    Same problem here.

    I purchased a key in june 2022 for 2 years. Now after upgrading, my supscription until 2024 seems to have been canceled.

    Greetings from Germany


    H. Scharneck

  • PawełP
    PawełP Posts: 228 Moderator
    edited October 2023
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    Guten Morgen @HScharneck @matymam

    Welcome to the F-Secure Community. Thank you for your post.

    I will contact you in a private message on our forum. Please check your inbox. A message from me should appear there soon.

    Have a nice day

    Pawel

    Making every digital moment secure, for everyone


This discussion has been closed.