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How to free an unused license again?
I have changed the name of a device for which I had already assigned a license. I have also assigned a license to the new name of the same device :-( Now 2 licenses are defined for one and the same device. how can I free the duplicate, unused license again?
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3 x 5 licence for 2 Years activated
I wanted to activate 15 devices, but since only packs of 5 were offered, I bought 3x5 licenses. When activating, I didn't notice that the first subscription was extended by 2 years with the other licenses. Now I have 5 devices with a subscription until 03/28. 1.) Can that be changed? 2.) Is that only possible with 3…
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Bought 1year / 5devices - but what now?
Hello, I already tried to reach someone on the German and English customer hotlines. Unfortunately, they're extremely busy, so I try here additionally. I used the 30-days free trial yet, which initially asked me to create an account (let's call it account A). I am happy with F-Secure, so today I decided to purchase a…
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Freedome shows pop-up of activated subscription, but the app itself says it's expired
Hey uh, does anyone know what's wrong? I had a freedome subscription before in this device, but currently using a different account. I thought it might got to do with that if it helps I've tried reinstalling, logging out and such, but the problem still persists any help would be appreciated thanks
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ID PROTECTION does not recognise renewed subscription
A few days ago, I renewed my F-Secure TOTAL subscription, including ID Protection that I have in 3 devices: my phone, a Windows 10 laptop and Windows 10 tabletop computer. The problem is that in the Win 10 computers, ID PROTECTION does not recognise the renewed subscription, even though SAFE and FREEDOME do. I have not…
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How do I add Freedome VPN to my SAFE subscription?
I have F-Secure Safe, Version 18.0. What would it cost me to include a VPN protection program?
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Esa Pietiläinen, viitenumero xxxxxxxxx
I have Freedome VPN xxxx-xxxx-xxxx and it is valid to 28.december 2021. Now I get a message that Freedome in my phone do not work any more. Why? With best regards Esa Pietiläinen email: xxxxxxxx@xx.com Mod. Edit : Removed PII/Edit Title
