I have bought the 3 device subscription, but my code only works on my phone, can you help.

lofty4271
lofty4271 Posts: 1 New Member
edited December 2022 in Privacy VPN

Lofty

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Accepted Answer

  • Firmy
    Firmy Posts: 2,049 Community Manager
    Answer ✓

    Hi @lofty4271

    Welcome to our Community page. Thank you for your post.

    If your F-Secure FREEDOME VPN app is already connected to another F-Secure TOTAL account, there is a logout button in the settings menu:

    1. Open the F-Secure FREEDOME VPN app
    2. Click on the menu icon in the top-left corner 
    3. Go to Settings
    4. Tap Log Out

    To activate a new F-Secure FREEDOME code:

    1. Open F-Secure FREEDOME.
    2. Select Subscription from the menu.
    3. Click/tap on Have a code or Redeem code or Did you buy a multi-platform subscription?.
    4. Type in your subscription code.
    5. Click/tap Submit.

    Kindly let me know if this helps.

    Thank you and stay safe.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
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