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Feature Request: User Consent Before Activating Banking Protection - HUMAN CONTROL
Dear F-Secure Team, I recently encountered a critical issue with the Banking Protection feature that I believe requires immediate attention. While attempting to pay my hospital bill, the Banking Protection activated automatically, interrupting the payment process without any prior warning or consent. This behavior left me…
Horizontal view
I have an android tablet with F-secure Total. Total and its password vaultt forces portrait view even if I have landscape chosen as default. Further it is sometimes impossible to turn hardware. Thus usability is next to nothing. Please do something...
Add an enhanced firewall
Hello, I am a new user of F-Secure Total and I really like your security solution but I am surprised that F-Secure does not have a firewall integrated into your security suite, certainly the Windows firewall is sufficient if it is configure well but I think it would be preferable to have an improved firewall in F-Secure…
add a vpn location of india
I request to add india vpn location into f-secure total app,meanwhile,I wonder when india server will be added?
Password Manager browser extension UX/UI
I am using the Password Manager for a few years and there are a few things I would suggest to be improved/added - minor in terms of technical development, but major in terms of experience, which may be considered in future upgrades: Larger or automatically resizable popup containing the stored credentials on a website. The…
Support for Chrome OS
I know F-Secure currently does not support Chrome OS. I urge you to implement support for Chrome OS as soon. Most of your competitors support Chrome OS. Currently I subscribe to 10 licences of F-Secure total. It would be a dealbreaker for me if you fail to implement support for Chrome OS fairly soon (within a few months).…
Basic settings for power users
Hello, I had already reported that deactivating F-Secure activates Windows/Microsoft Defender and received an answer (thank you for that). I can't really understand the argument that deactivating F-Secure activates Windows/Microsoft Defender as basic protection. One reason for choosing F-Secure is that as a customer I get…
Exclude SMB (or other services) from the VPN
Because I need to access externally via SMB, I cannot do this while F-Secure VPN is on. Unfortunately, I can't just exclude it like that. Therefore, it would be cool if you could exclude ports or domains from the VPN, or alternatively, instead of "exclude apps", you could set it to "only these apps", as I only need this…
Additional Features to Installation program
Additional features to the F-Secure installation program include the detection, guidance and possible removal of conflicting programs.
Enable larger text size for passwords
Hello :) Is there any way to view the passwords in Password Vault in a larger text size? I'm on a higher resolution notebook screen, so it's a bit harder to see them without possibly copying and pasting them into Word to enlarge them. Am I missing another way to go about it? With 1Password, they have that option with the…
File shredder
Hi I think f-secure total should have an addition of integrated file shredder in future versions . F-secure licenses are pricier than some and I think a total security suite isn’t complete without one as I still use it.
encrypted vault backup/restore
Add an encrypted vault backup/restore option to id-protection, eg. password/pin code protected
Better Control and Monitoring on Scheduled/Manual Scans
Hello, currently (2024-08-23, F-Secure 19.5), the Scanning Results are scattered between Pop-Up Windows, HTML Reports and the main App. Reality: On bigger/modern systems (>50GB HDD/SSD) instead of scanning for days (total disk usage across 3 SSDs: 4TB) and potentially failing/freezing. Any chance of better control on the…
Warn and select safety before authorization on the web page so that subsequent authorization succeed
Is it possible to warn before authorizing the web page and select safety so that subsequent authorization can succeed? It often happens that transaction authorization fails after web page verification but credit card swiping is successful.
Hope to add operational functions :mobile phone can be guided to enter the renewal code
Some people reported that the mobile phone is convenient to operate, but they cannot obtain the renewal function through APP redirection.
Uninstall Tool for Windows Total Installation package
Add Uninstall Tool for Windows Total Installation package "A program that allows you to remove F‑Secure products from your computer. Use this tool only as a last resort if the normal uninstall process fails to remove the product." The tool is already included in the Mac installation package (apps)
uninstall/reinstall the licenced product
please add uninstalling and reinstalling the licenced product option to the product support function without the need to release/add the device licence to my.f-secure.com
category change
Add an option for the community user to change the category of discussion afterwards
One way comminucation channel
Establish a one-way communication channel clearly visible to community users
Extended security scanning report
An extended scan report showing the device's communication towards to Internet during a certain period of time (e.g. discovering possible spying services) and possible accessories found to be unreliable..
Pricing for South America
I have been trying F-Secure Total in four of my devices for a week and I really like it. But, for a Brazilian customer like me, the price of your product is very expensive. Due to the unfavorable exchange rates (us$1,00 = r$5,50), charging European prices in South America makes buying your product impossible. Most of your…
Restore lost functionality from Freedome mac
Please can you restore the following to the F-secure VPN mac app (previously available with Freedome): The icon indicates if VPN is connected The dropdown allows selection of VPN location without opening the app Stop the VPN causing timeouts when accessing websites using Chrome All of these features made the Freedome user…
web-addr/ip-addr bypass vpn option to Total & Vpn
Add web-addr/ip-address bypass vpn option to Total & Vpn to platform where possible
Two layout suggestions: "F-Secure" marked device download and flat [Manage your subscriptions]
Many people don’t know where to manage device and enter subscription code on the My F-Secure website. 1. It is recommended to change or mark F-Secure in the upper left corner for device management. Facilitate customers to learn about downloading and managing devices 2. It is recommended to expand [Manage your…
Community developments-informative annoucement
It would be appropriate to have clear announcements (read only) on the Community's homepage about studies that affect the functioning of the products possible workarounds and which are unfinished, instead of customers asking the same thing many times in different tickets
3 suggestions, ideas.
Hello :) I probably should have searched for these before I posted them, so I'm sure some have been mentioned before. These suggestions are in using F-Secure Total. 1) If a person is not logged in to their Password Vault and they go to a webpage we need to log into, it would be nice if when we clicked the icon (grey at…
App language
Could you add an option to change the language of the mobile app? My device is set in English but I'd like to use the app in my native language.
Some ideas of current Customer Service for Consumers
The current support/customer service aimed at consumers is not necessarily the model of the 2020s, and is a little bit confusing and somewhat poor in its accessibility. The structure and role of the Community is mixed, undersized and several technical elements are missing from the telephone service (waiting information,…
Firewall
Hello, Will the next version of F-Secure contain a firewall? For now, we have to use the Windows firewall. Many other security solutions include a firewall. I believe a few years ago F-Secure had a built-in firewall. Deleting it is, I think, a mistake compared to other security solutions.
Bring back the manual 'Game Mode' feature. Why do you keep REMOVING valuable features from F-Secure?
As of F-Secure Safe Version 18.1 (October 2021), you have REMOVED the very valuable ability for your customers to manually turn 'Game Mode' On or Off. Now the process is entirely "automated', with NO way for customer to start or stop Game Mode. This is undesirable, non-sensical, and quite troublesome. I've yet to see an…

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