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Hi My FS protection license has not renewed?
My license has not renewed, my email is Edit: PII removed
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VPN doesn't connect automatically after reboot
Hi, The VPN doesn't connect automatically after reboot. To be more precise, it gets stuck on "Connecting…" part. How can I fix this?
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Why you do this ?? Freedom started to block sites on political reason?
Q which has been already asked: Freedom started to block sites on political reason? rt.com is blockedYou say that This is by the law ? The document you have sent says that this "law" is for operator ? YOU are not operator. You deliver technical SW. Its not by you to decide what client does with it. I say good bye to you as…
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Tori.fi ilmoitusten kuvat eivät näy
F-secure Totalin käyttöönoton jälkeen kuvat lakkasivat näkymästä:
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Laitteen lisäys
Minulla on total 3 laitteelle . Olen mielestäni lisännyt 2 kännyä, mutta profiilini nayttää 2/3 käytettävissä. Kun avaan Android sovelluksenne se kehoittaa asentamaan f-secure sovelluksen. En tiedä onko sovellus käytössä. Miten pääsen ulos tästä oravanpyörästä
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Haluan kysyä, että 16.9.25 tekemäni jatkotilaus käsittää kaksi laitetta, joista maksoin 24 kk
IPhone ja Asus VivoBook, puhelimessani näkyy vain iPhone suojatuksi. Saanko varmistuksen, että asia on oikein ja molemmat laitteet on suojattu. Minulla on maksettu lasku todisteena. t. Arja Puhtila Edit: PII removed
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Virus database
Why the virus database is not updating. It just says it should update but it just doesn't succeed. Every time I try to update the virus database, I get the message shown in the picture.This is my product: Internet Security & Scam Protection
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Account mix up
Moikka! I am Beta user and wanted to add new computer to my devices and share a license with it . When I am trying to use "Manage subscription" I am redirected to login to F-secure site (web.stg.ew1.idp-stg.f-secure.com ) I am either getting error message that my account is locked and there is an email sent (but I never…
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suojauksen lataus
f-securea ei voinut ladata vaikka olen maksanut sen
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Haluaisin uusia tilauksen ja vähentää samalla kytkettyjen laitteiden määrän kolmesta yhteen.
Haluaisin uusia tilauksen ja vähentää samalla kytkettyjen laitteiden määrän kolmesta yhteen, mutten mitenkään löydä paikkaa mistä se tehdään?
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Voinko tehdä työpöydälle tai työkalupalkkiin pikakuvakkeen salsanaholviin?
…tai voinko avata salasanaholvin komentoriviltä?
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Log in button does not work on Macbook
Hi! I installed the F-Secure app on my Macbook after my subscription but it won't let me log in. My login works on their website completely normal but in the app/installment it won't let me push the Log in -button or when pushed, it does not do anything. This is very frustrating, can someone help me? I have already deleted…
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F-Secure 25.8 Language/Notifier Issue
Good day, my F-Secure was updated to version 25.8 today, and I noticed that the notifier display looks strange (from system update to VPN notifier display, see below). My language installation preference is Traditional Chinese (Hong Kong). May I ask if anyone here has encountered the same problem? Also, may I confirm if…
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Can Personalization in UI/UX Go Too Far?
Honestly, I feel personalization in UI/UX design is all about balance. When it works well, it makes the whole experience feel smooth and tailored — like Netflix recommending shows I actually enjoy or an app remembering my settings so I don’t waste time redoing everything. That’s good UX in action. But if it goes too far,…
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Removing/Transferring 2-step verification for fsp account login?
Edited: Sorry to bother, the option appears after I log in with another device. Don't know why, but anyway, this is solved. Please delete this post if possible. Hi. I'm currently using an iPad (with Microsoft Authenticator app) for my F-s protection account 2-step verification, but I won't use it any more. I can't find the…
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Version 25.8 päivityksen jälkeen windowsin ilmoitusruudussa virhe VPN yhteydestä
Kuva kertoo kaiken. Alkoi kun päivitti F-Securen 25.8 versioon Win11 koneelle.
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Tilauksen peruutus
Hei, tilasin VPN securityn tilausnumero 514364985 tänään, koska Sanoma Oy kertoi, että ei voi katsoa Ruutu+ palvelua, jos ei ole VPN tuotetta. Tilasin sen teiltä tänään ja peruutin sen samantien, koska Sanoma ilmoittikin antaneensa väärää tietoa. Olen ilmoittanut peruutuksesta Cleverbridge Customer Supportiin, mutta tuntuu…
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Tilauksen hinta
Tilaus Total on päättymässä 10 koneelle. Saan uuden paketin 10€ halvemmalla uutena asiakkaana suoraan netistä, miksi näin???
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Tilauksen laajentaminen/päivitys (kaikki 3 lisenssiä) liikasurkea kokemus - apua!
Ostin uuden kannettavan Lenovon ja aiemman Total 1/3 siirtyi vanhalta läppäriltä sille. Vaimollani oli 2/3 osuus Total paketista ja tilaus voimassa marraskuulle 2025, mutta tänään noin vain ilmoitetaan hänelle, että tilaus on vanhentunut 7.9.2025 - ja lakkaa noin vaan toimimasta eli suojaamasta - enkä pysty vapautettua…
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Why does F-Secure keep telling me that I need to restart my device.
This often happens as soon as the computer is booted up and is very annoying. It also does it when I am in the middle of something and is even more annoying. How can I put this right?
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What is that?
There seems to have been a mistake here
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Device protection
I tried every tip, you gave here,from new installation to uncheck the IP 6 network, but the problem still remains, that the device protection is not working (update fails at 42%),it really makes you question your software choices. i got another pc,with no problems at all, f secure gets all the updates and work properly.…
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Hire more resources for the QA team or utilize AI more effectively in product testing
In the context of the ITC (Information and Communications Technology) business, QA usually stands for Quality Assurance. Here’s a detailed breakdown of what that means: 1. Role of QA QA in ITC focuses on ensuring that products, services, or systems meet certain quality standards before they reach the customer. This can…
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Can't log into FS account
Hi, The FS account I created in 2017 cannot log in now (My FS Protection login). It should be because the beta.f-secure.com password and the My FS Protection login password were mixed up and the account was locked. I can't solve this problem by myself (I was prompted to check the relevant emails in my mailbox but I didn't…
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proposal for a follow-up order
While waiting for a stable F-Secure VPN version for all platforms (Win, Mac, Android, iOS), a suggestion; If the current license was purchased during this ongoing renewed VPN update campaign, a possible extension (with the risk of the campaign continuing) will be offered at a cheaper price...
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verkkokauppa my.f-secure.com: itsepalveluominaisuudet
Onko tuohon my.f-secure.com verkkopalvelun (selainpohjainen tai henkilöt ja laitteet app osion) itsepalveluun näköpiirissä selkeyden(nykyinen käytäntö varsin sekava ja osin jopa tietoturvaton tilausjakson vaihtuessa) ja käytettävyyden osalta tulossa kohennusta ? Ongelma& Kysymys: Miksi my.f-secure.com verkkopalvelussa ei…
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Maksaminen ei onnistu uusimisen yhteydessä
Yritin monta kertaa mutta ei vaan onnistu ei myöskään sähköpostin linkistä joten poistin sähköpostin kokonaan. Mitäs nyt tehdään?
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refund
i would like a refund right now, when i clicked on the subscribe option, it was written that i wont be billed until after my 14 day free trial was over. then you continued to take 69 DOLLARS FROM MY ACCOUNT.
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Can you helt me to activate my subscribtion
Hi, i recentry baught a pc including a F-Secure subscrition. I got a purchace confirmation Email, but when i try to log in and activate my account it says that the coupon is already used. I have not activated it yet and still get notifications on my pc to fix it. Can you help me?
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Bug in Scheduled Scan Notification – F-Secure Total 25.8
Hi,After updating to F-Secure Total version 25.8, I noticed that the scheduled scan notification shows placeholder strings instead of the proper message.Specifically, it displays:Flyer.ScheduledScan.Begin.Title Flyer.ScheduledScan.Begin.Content The scan itself seems to start correctly, but the notification text is clearly…