Has "turn off" been moved again ?

PhilipJ
PhilipJ Posts: 5 Explorer

Using F-Secure version 25.2 and I am trying to temporarily turn F-Secure off to see if it the cause of a problem I am having with a shopping website (can't complete checkout).

I've searched the internet for "How to turn F-Secure off" but the only comments I can find (from 2023) refer to an option in "Help and Support" that is not there in my program.

Have you moved it again ? If so where is it now ?

PhilipJ

Accepted Answer

  • TVC15
    TVC15 Posts: 105 Adventurer
    edited April 2 Answer ✓

    Hello @PhilipJ

    That option was discontinued in v25.2. It's the last one mentioned in User interface changes list. The only option we now have is to "Turn off automatic scanning temporarily" in the Device protection settings.

    https://kb.f-secure.com/s/article/What-s-new-in-the-F-Secure-app?language=en_US

    • “Turn off protection” button is no longer available on the Support page.

    Another option would be to add the site into Scam Protection/Manage allowed and blocked websites. Not sure if this one will help at all, but try turning off Ad blocker for this website in the browser extension, and see if that helps.

    Kind regards.

Answers