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Adding additional people/ children too complicated
Hi there I wanted to add my child but we were not able to manage. We have given up. So I have 3 licenses left I cannot make use of. How can I sell them? After more than 10 years of using F-Secure, I have to find another solution which is not so complicated. Best regards
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First login on mobile always fails with "Page expired"
Hello, I am currently trialing F-Secure TOTAL. On the PC all is OK. Now I installed SAFE on my Android mobile phone, too, but when trying to log in from there (from within the F-Secure SAFE app), I only get a "Page expired etc." message. I have tried multiple times to close and restart the app, and have also cleared the…
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SAFE scans the whole google drive every time
I found that if you use F-Secure SAFE and google drive for desktop on Windows. It would always scan the whole drive file. Because I did't storage my files offline, the scanner have to download more than 500GBs of files from the cloud and it takes a decade.
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Scanning files stuck at 12 percent, then goes really slow.
Ive noticed that since a few days ago whenever i do a full system scan it will go to 11/12 percent normally but then it stays there for hours, while it still scans for files it does this very slowly and does not go above this percentage and it becomes basically impossible to finish the scan. Ive also noticed it generally…
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F-Secure SAFE 2 minutes shutdown sometimes since 18.2 update
Hello, I've got 3 computers in my household. 2 windows 10 PC, 1 windows 8 PC. They are different hardware wise, the only thing is the same on the three computers is that all of them has f-secure safe installed on it. First I realized this problem on one of the Windows 10 PC. Sometimes the shutdown was exactly 2 minutes,…
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Permanent icon on all Android screens
I've just installed SAFE on a Pixel 6 and I have a permanent icon which pervades every screen, including the lock screen. How can I get rid of it? It's very annoying!
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A bug or what?
Hello! I have F-Secure Safe on my laptop and the indicator for files scanned is missing. I also downloaded a few files today but the ticker for downloads scanned didn't go any higher. Should I be worried that I have malware/virus or is it just a miscellaneous bug? I have Dell laptop and Windows 11 if that helps anything.…
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When will TOTAL support (Native?) M1 Pro or Max chipset?
Specifically the MacBook Pro w/ either the M1 Pro or M1 Max chip.
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F secure event viewer error
So i have the internet provider provided version of F-secure safe called Ziggo Safe Online. And it keeps displaying this strange message in event viewer.
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F-Secure SAFE App needs to be 4+
How are my kids able to use F-Secure SAFE when it is classified as 17+? I have parental restrictions on both my daughters iPads and would like them to use SAFE instead of Safari, but unable to as it is classified as a 17+ App.