F-secure applikaatiota ei saa suljettua MacOs:lla / F-secure app cannot be closed on MacOs

paiddome Posts: 3 Observer
edited May 19 in F-Secure Total

Vaihdoin Freedomesta F-secure-appiin MacOS:llä.

Ongelma on että applikaatiota ei saa suljettua. Freedomessa yläpalkin (menu bar) oikealla olevassa kuvakkeessa olevassa dropmenussa oli sulje-valikko jolla Freedomen sai suljettua. F-secure-apissa tätä ei ole.

F-securen vasemmalla olevassa valikosta voi valita Lopeta F-secure Cmd+Q mutta tuo sulkee vain F-secure ikkunan ja yläpalkin (menu bar) ohjelma jää silti päälle. Lisäksi katsomalla järjestelmänvalvonnasta F-secure pitää päällä erilaisia fsc* daemoneja vaikka valitsin "lopeta F-secure Cmd+Q". Eli ainoa tapa kytkeä koko F-secure appi edes hetkellisesti pois päältä on poistaa koko applikaation asennus.

Lisäksi F-secure-appi käynnistyy automaattisesti koneen käynnistyksessä. Freedomessa oli valikko jolla tuon automaattikäynnistyksen sai kytkettyä päälle tai pois.

Toivoisin että korjaisitte nämä puutteet seuraavaan päivitykseen. Koska freedomessa nämä ominaisuudet jo olivat, tämän pitäisi lienee olla melko yksinkertaista. Testasin vain MacOS:lla, en tiedä onko Windows-versiossa sama ongelma.

Ja sama englanniksi:

I switched from Freedome to the F-secure app on MacOS.

The problem is that the application cannot be closed. In Freedome, the drop menu in the icon on the right of the top bar (menu bar) had a "close menu", with which Freedome could be closed. F-secure does not have this.

From the F-secure application menu (left side), you can select "Close F-secure Cmd+Q", but that only closes the F-secure window and the top bar (menu bar) program still remains on. Also, looking in system administration, F-secure keeps various fsc* daemons running even when I closed "F-secure Cmd+Q". So the only way to turn off the entire F-secure app, even momentarily, is to uninstall the entire application.

In addition, the F-secure app starts automatically on restart. Freedome had a menu where you could turn the automatic start on or off.

I would hope that you would fix these shortcomings in the next update. Since Freedome already had these features, this should probably be quite simple. I only tested on MacOS, I don't know if the Windows version has the same problem.

Accepted Answer

  • Firmy
    Firmy Posts: 1,755 Community Manager
    Answer ✓

    Hello @petersa

    Welcome to the F-Secure Community. Thank you for your comment.

    Could you please share which macOS version you are currently using? Ensuring that your macOS is up-to-date is crucial. You can easily check for updates by visiting this link.

    Following the update, kindly reboot your machine and verify the status of the issue. Should the problem persist, we recommend using our uninstallation tool, which you can access through this guide.

    Once you've completed these steps, please inform us of the outcome. If the issue continues, we kindly ask for your assistance in providing log files to aid our investigation.

    We eagerly await your response and are here to assist you further.

    Thank you for your cooperation and understanding. Have a wonderful day ahead.