@import "https://static.cloud.coveo.com/searchui/v2.10093/4/css/CoveoFullSearch.min.css"; @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Medium.ttf) format("truetype");font-weight:450;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Regular.ttf) format("truetype");font-weight:330;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-SemiBold.ttf) format("truetype");font-weight:600;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Bold.ttf) format("truetype");font-weight:775;font-display:swap} @font-face{font-family:fsg-icon;font-style:normal;font-weight:400;src:url(fonts/fs-icon/fsg-icon-regular_1.eot);src:url(fonts/fs-icon/fsg-icon-regular_1.eot?#iefix) format("embedded-opentype"),url(fonts/fs-icon/fsg-icon-regular_1.woff2) format("woff2"),url(fonts/fs-icon/fsg-icon-regular_1.woff) format("woff"),url(fonts/fs-icon/fsg-icon-regular_1.ttf) format("truetype"),url(fonts/fs-icon/fsg-icon-regular_1.svg#fsg-icon-regular) format("svg")} @font-face{font-family:fsg-icon-thin;font-style:normal;font-weight:100;src:url(fonts/fs-icon/fsg-icon-thin.eot);src:url(fonts/fs-icon/fsg-icon-thin.eot?#iefix) format("embedded-opentype"),url(fonts/fs-icon/fsg-icon-thin.woff2) format("woff2"),url(fonts/fs-icon/fsg-icon-thin.woff) format("woff"),url(fonts/fs-icon/fsg-icon-thin.ttf) format("truetype"),url(fonts/fs-icon/fsg-icon-thin.svg#fsg-icon-thin) format("svg")} @font-face{font-family:icomoon;font-style:normal;font-weight:400;src:url(fonts/icomoon/icomoon.eot?elt5n9);src:url(fonts/icomoon/icomoon.eot?elt5n9#iefix) format("embedded-opentype"),url(fonts/icomoon/icomoon.ttf?elt5n9) format("truetype"),url(fonts/icomoon/icomoon.woff?elt5n9) format("woff"),url(fonts/icomoon/icomoon.svg?elt5n9#icomoon) format("svg")} /* General structure for header/footer*/ #fsheader, #fsfooter {font-family:Dazzed;} .row, .container, .top-header, .bottom-header {width:100%; height:100%; margin:auto;} header .container, footer .container, .top-header {display:flex;padding:0;flex-direction:row;justify-content:space-between;} #fsheader .row:nth-child(1) {background-color:rgb(250,245,245)} a {text-decoration:none;color:rgb(10,30,60)} #titleBar, .hide, .restricted, #signin.hide {display:none} /*top header*/ .header-top-link, .header-bottom-link {cursor:pointer;} .header-top-link, .header-bottom-link a {text-decoration:none;} .header-top-link.active::after {width:calc(100% + 30px)} .header-top-link.active::after {background-color:rgb(10,30,60);} /*bottom header (dropdowns) */ #helpForums, #supportArticles {position:absolute;z-index:100;} .dropdowns {padding-left:0} #dropdownnavi {float:left; clear:both; width:100%;} .dropdowns, .forums-list, .supportarticles-list {display:flex} .dropdowns {margin-left:-15px;list-style:none; padding-left:0;} .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown {text-decoration:none;} #helpForums a, #supportArticles a {text-decoration:none;} #helpForums a:hover, #supportArticles a:hover {color:rgb(10,60,355)} #helpForums ul, #supportArticles ul, .dropdowns {width:100%;list-style:none; text-align:left;} .forums-list, .languages-list {padding-left:10px} .englishforum > ul, .finnishforum > ul {width:100%;} li.englishforum > a, li.finnishforum > a, li.second-level > a {display:block; font-weight:700; padding:3px 0 3px 10px} li.englishforum > a, li.finnishforum > a {padding:25px 0 0 25px;} .englishforum li:hover, .finnishforum li:hover {cursor:pointer;} .languages li {font-style:italic} .kb-lang-title {width:100%;text-align:center;font-weight:600; margin:0} /*Header search (Coveo) */ .header-coveosearch {position:relative} .header-search {display:inline-block;padding:8px 0 0 0;} #kbsearch {display:block;margin:0 0 0 auto; box-sizing:border-box; border:1px solid rgb(255,255,255); font-size:14px; padding:14px 0 10px 15px;} .search-icon {color:rgb(255,255,255);} #opensearch-icon:before {content:"\f220";font-family:fsg-icon;font-size:26px;color:rgb(255,255,255)} #closesearch-icon:before {content:"\f130";font-family:fsg-icon;font-size:26px;color:rgb(255,255,255)} a#searchboxtoggle[data-toggle="collapse"] #displaysearch:before {content:"\f220";font-family:fsg-icon;font-size:26px;font-style:normal} a#searchboxtoggle[data-toggle="expand"] #displaysearch:before {content:"\f130";font-family:fsg-icon;font-size:26px;font-style:normal} #opensearch-icon, #closesearch-icon {font-style:normal;} #opensearch-icon:hover, #closesearch-icon:hover {cursor:pointer} a.CoveoSearchButton {border:none;height:66px} .CoveoSearchbox {background:rgb(255,255,255); height:66px} .CoveoSearchbox .magic-box {border:none} .CoveoSearchbox .magic-box .magic-box-input > input {font-family:'Dazzed';font-size:14px;height:66px} .header-searchbox {margin:0;z-index:30;width:0;overflow:hidden;transition:.6s ease-in-out;} .CoveoResultLink {font-family:"Dazzed"} .expand {display:inline-block;min-height:300px} .collapse {display:none;} /* Signin module*/ #signin {width:max-content} .signin-icon:before {content:"\f258";font-family:fsg-icon;font-size:22px;} /*meBox */ #homeLink {margin-left:1px} #articleslink hr, #dashboardlink hr {margin:0} #articleslink .title {padding:0;text-align:center; font-weight:600;} #articleslink p, #dashboardlink p {padding:10px 0 10px 20px;} #articleslink p a, #dashboardlink p a {text-decoration:none; color:#1e1e1e;} #articleslink .draftslink:hover, #dashboardlink p:hover {padding:10px 0 10px 20px;} /*Footer*/ #fsfooter {background-color:rgb(10,30,60);} #fsfooter .row:nth-child(2) {background-color:rgb(210,220,230);} footer h3, footer a {text-decoration:none; color:rgb(255,255,255)} .col.brandcolumn p {text-decoration:none; color:rgb(210, 220, 230)} .footer-secondary .footer-links-wrap .col:nth-child(2) {border-right:1px solid #c4c4c4} .col ul {list-style:none;} .col:nth-child(2) ul {padding:0;} .col ul li {padding-bottom:20px;} .footer-link-subtitle {max-width:95%} .row.footer-links-wrap:nth-of-type(1) .col.footer-links h3 {font-size:16px} row.footer-links-wrap .col.footer-links ul {padding:0 0 15px 0;margin-left:0} .footer-primary a:hover {color:rgba(255,255,255,.6)} .footer-secondary a {color:rgb(10,30,60)} .footer-secondary a:hover {color:rgb(10,30,355)} .row.footer-links-wrap:nth-of-type(3) {padding-top:10px} .social-link svg {stroke:#fff; margin:0 9px} .social-link svg path {fill:#fff;} .social-link.facebook:hover svg,.social-link.youtube:hover svg,.social-link.twitter:hover svg, .social-link.linkedin:hover svg, .social-link.instagram:hover svg {stroke:rgba(255,255,255,0.6)!important;} .social-link.facebook:hover svg path,.social-link.youtube:hover svg path,.social-link.twitter:hover svg path, .social-link.linkedin:hover svg path, .social-link.instagram:hover svg path {fill:rgba(255,255,255,0.6)!important;} /* Newsletter modal*/ .subscribe-newsletter {background-color:unset;border:1px solid rgb(255,255,255);color:rgb(255,255,255);padding:16px;border-radius:25px;margin:20px 0 0 0;font-family:'Dazzed';} .subscribe-newsletter:hover {cursor:pointer;background-color:#ebebeb;border-color:#ebebeb;color:#212121;} .newsletter-modal {visibility:hidden;position:fixed; z-index:1001;padding-top:60px;left:0;top:0;} .newsletter-modal .newsletter-container {position:fixed; margin:auto;left:50%;top:-50%;background:rgb(255,255,255);padding:10px;z-index:200;transform:translate(-50%, -50%);min-height:400px; color:black;display:flex;flex-direction:column;transition:.3s ease-in-out} .newsletter-modal .newsletter-container .close {align-self:flex-end} .newsletter-modal .newsletter-container .close::before {content:"\f133";font-family:fsg-icon-thin !important;line-height:1;font-size:38px;color:#cecece;} .newsletter-modal .newsletter-container .close:hover::before {cursor:pointer;color:black} .newsletter-modal.display {visibility:visible;background-color:rgba(0,0,0,0.4);width:100%; height:100%;} .newsletter-modal.display .newsletter-container {top:35%} @media screen and (max-width:991px){ /* general */ header {margin:0} header .row:nth-child(1) {height:64px} .Header-logo img {width:130px;height: 66px; padding: 0 0 0 16px;} .bottom-header {display:none;height:max-content;border-top:1px solid rgb(222,222,222);padding-top:15px;background-color: rgb(10,30,60);border-bottom: 1px solid rgba(250, 245, 245, 0.4);} .bottom-header.display, .header-right.display, #titleBar.display {display:block;width:100%} .open, .visible-sm {display:block} .visible-md {display:none} p.sitenav, .sitenav a, .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown, #helpForums a, #supportArticles a {color: rgb(250,245,245);} /*top header*/ .Hamburger-border {position:absolute; right:60px; border-left:1px solid rgb(222,222,222); height:64px; width:50px; top:0; z-index:20; border-right:1px solid rgb(222,222,222); padding-right:10px;} .Hamburger {display:block;position:absolute; top:8px; left:calc(100% - 52px); z-index:20;-webkit-box-align:center; -webkit-box-pack:center;-webkit-user-select:none; align-items:center; background:transparent; border:none; border-radius:0;cursor:pointer;justify-content:center; outline:none;transition:.35s;} .Hamburger-menuXcross {height:25px; padding:0; width:26px;} .Hamburger-menuLines {-o-transition:.35s;-webkit-transition:.35s; background-color:rgb(10,30,60);border-radius:2px; display:inline-block; height:2px; position:relative; transition:.35s; width:26px;} .Hamburger-menuLines::before {top:6px; } .Hamburger-menuLines::after {top:-6px;} .Hamburger-menuLines::after, .Hamburger-menuLines::before {-ms-transform-origin:5.5px center;-o-transition:.35s;-webkit-transform-origin:5.5px center;-webkit-transition:.35s;background-color:rgb(10,30,60);border-radius:2px; content:""; display:inline-block; height:2px;left:0;position:absolute;transform-origin:5.5px center;transition:.35s;width:26px;} .sr-only {position:absolute !important;width:1px !important;height:1px !important;padding:0 !important;margin:-1px !important;overflow:hidden !important;clip:rect(0,0,0,0) !important;border:0 !important;} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::before {-webkit-transform:rotate(45deg); transform:rotate(45deg);} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::after {-webkit-transform:rotate(-45deg);transform:rotate(-45deg);} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::after, .Hamburger-menuXcross.isToggled .Hamburger-menuLines::before {-ms-transform-origin:50% 50%;-webkit-transform-origin:50% 50%;left:0;top:0;transform-origin:50% 50%;width:26px;} .Hamburger-menuXcross.isToggled .Hamburger-menuLines {background:transparent;} .isToggled .Hamburger-menuLines {-webkit-transform:scaleX(1);transform:scaleX(1);} .sitenav {padding-left:18px;font-weight:600;color:rgb(10,30,60)} .sitenav:nth-of-type(2), .sitenav:nth-of-type(3) {border-top: 1px solid rgba(250, 245, 245, 0.4);padding-top:15px} .sitenav a {text-decoration:none;} .sitenav a:hover {color:#0014a0} /*header search (Coveo) */ .header-top-links {display:none} .header-coveosearch {position:absolute;margin:auto;height:66px;width:100%} .header-searchcontainer {line-height:66px;text-align:right; padding-right:15px;} .header-searchbox {position:absolute;margin:0;z-index:30;width:0;right:60px;top:0;} .header-searchbox.expand{width:calc(100% - 62px)} .CoveoSearchInterface {margin-top:-3px} .CoveoSearchInterface .CoveoSearchbox {margin-top:0;max-width:100%;margin-right:0} .CoveoSearchButton::before {margin-top:6px} #kbsearch, .CoveoSearchInterface .CoveoSearchbox, .CoveoSearchButton.coveo-accessible-button, .magic-box-input, .magic-box-underlay, .magic-box-input > input {height:66px} .CoveoSearchbox .magic-box .magic-box-clear .magic-box-icon::before {line-height:66px} .CoveoSearchbox .magic-box .magic-box-input > input {padding:8px 0 0 16px} .coveo-suggestion-container .coveo-magicbox-suggestions {flex-basis:100%!important;max-width:100%!important} .coveo-preview-container {display:none} /* bottom header */ #helpForums, #supportArticles {margin:0 0 15px -30px} #helpForums.display, #supportArticles.display {display:flex; margin-top:15px} #helpForums, #supportArticles, .header-right {display:none; position:relative;padding:0;} #helpForums a, #supportArticles a, .languages ul.second-level li {cursor:pointer;} #helpForums a, #supportArticles a {width:max-content} #userguidesLink, #supportLink {border-top:1px solid rgb(222,222,222);} .dropdowns {display:flex;flex-direction:column;padding:0; margin-bottom:0} .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown {padding:10px 20px;} .dropdowns, .forums-list {display:flex;flex-direction:column} .forums-list {width:100%;} .englishforum, .finnishforum {text-align:left;} li.englishforum ul, li.finnishforum ul {padding:10px 15px} li.englishforum ul li, li.finnishforum ul li {padding:6px 0} .dropdowns {list-style:none;padding:5px 0 10px 25px;text-align:left;} .helpforums-dropdown .displaydropdown:after, .supportarticles-dropdown .displaydropdown:after {content:"\f1f5";font-family:fsg-icon;font-size:26px;position:absolute;margin-top:-8px;padding-left:5px;} .helpforums-dropdown .displaydropdown.open:after, .supportarticles-dropdown .displaydropdown.open:after {content:"\f131";} .supportarticles-list {display:flex;flex-direction:row; padding:0} #supportArticles .languages-list {width:inherit} .languages-list, .languages-list ul, .kbs-list, .kbs-list ul {padding-left:0;} .languages-list > li {padding:5px 0 20px 20px;} .languages-list li ul li, .kbs li {padding:5px 0 5px 15px;} .languages ul.second-level li:hover, .activelanguage {background-color: rgba(250, 245, 245, 0.4);} .languages ul.second-level li.activelanguage:after, .languages li:hover::after{content:"\f1f6";font-family:fsg-icon-thin;font-size:26px;float:right;font-style:normal;margin-top:-8px} .languages {border-right:3px solid #fff;} .languages p, .kbs p {padding-left:15px; font-weight:600} .kbs {padding:4px 0 0 10px} /* signin module */ .header-right {z-index:100;background-color:rgb(250,245,245);padding:15px 0;border-top:1px solid rgb(222,222,222);} #signin {display:flex;margin:auto;} .signin-icon:before, #signin a {color:rgb(10,30,60)} #loginLink, #registerLink {padding:0 10px} #loginLink, #registerLink, .Bullet {margin:auto} /* footer */ footer h3, footer a, .col.brandcolumn p, .col.brandcolumn button {text-decoration: none; color: rgb(255,255,255); font-size: 1rem;} .col, .col.brandcolumn, .col.linkscolumn {display:block; width:100%; padding:0} footer .container {flex-direction:column; margin:auto;padding-top:20px} footer .row:nth-of-type(2).footer-links-wrap .col.footer-links:last-of-type {border-bottom:none} a.dropdown-1-title, a.dropdown-2-title, a.dropdown-3-title {color:#8a8a8a; font-style:italic;} .header-bottom-link:focus::after, .header-bottom-link:hover .smdropdown::after,.smdropdown::after,.depth-1-url::after,.depth-2-url::after {content:"\f1f5";font-family:fsg-icon;font-size:26px;color:rgb(10,30,60);position:absolute} .footer-link-title {width:100%} .col.brandcolumn {text-align:center;} .col.brandcolumn p {max-width:80%;margin:auto;padding:20px 0;font-size:16px} .footer-logo {max-width:180px;padding:20px 0} footer .row.footer-links-wrap:nth-of-type(3) {border-bottom:none} footer .row.footer-links-wrap .col.footer-links, footer .row.footer-links-wrap .col.footer-links:last-of-type {text-align:center;padding:0 0 5px 0} footer .row.footer-links-wrap .col.footer-links ul {padding:0} footer .row.footer-links-wrap .col.footer-links .footerdropdown::hover {cursor:pointer!important} .footer-secondary .col {width:100%;display:flex;flex-direction:column} .footer-secondary.footer-links-wrap .col.footer-links ul {display:block} .footer-secondary.footer-links-wrap .social-icons-wrap {text-align:center;margin:25px auto 10px auto} .footer-secondary ul li {display:block;padding:0 10px} .footer-secondary a {font-weight:600} .col.linkscolumn {display:flex;flex-direction:column} .col.linkscolumn .social-icons-wrap {padding:20px} .social-icons-wrap {display:flex;justify-content:center; margin-bottom:20px} .social-icons-wrap a {padding:10px 0 0 0;} .visible-sm.social-icons-wrap {text-align:center;padding:15px 0} .visible-sm.fs_cybersecurity_svg {display:flex; margin:40px auto;width:176px} .visible-sm.companyname {padding:10px 0 30px 0;} .visible-sm.companyname a {font-weight:500} .footer-cybersecurity-logo {border-bottom: 1px solid rgba(250, 245, 245, 0.4);} .fs_cybersecurity_svg {max-width:150px; margin-bottom:40px} /* Newsletter modal*/ .subscribe-newsletter {margin:40px auto 0 auto;font-size:16px} .newsletter-modal .newsletter-container {min-width:300px; max-width:800px;} .newsletter-modal .newsletter-container {text-align:center;} .newsletter-modal .newsletter-container iframe {height:500px;border:none} } @media screen and (max-width:991px) and (orientation:landscape){ .kbs-list {width:100%}; } @media screen and (min-width:992px){ /* general */ header .container, footer .container {max-width:1152px} header {position:relative;display:flex;flex-direction:column;z-index:10} header .row:nth-child(1) {height: 75px;} header .row:nth-child(2) {height: 85px;} #titleBar.display {display:flex;z-index:100;box-shadow:0 3px 5px rgba(0,0,0,0.1)} .Hamburger, .dropdownnavi .top-header-link, #userguidesLink, #supportLink, .smdropdown-alt, .visible-sm {display:none;} #helpForums a, #supportArticles a, .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown {color:rgb(250,245,245)} .header-top-link:not(.active):hover, .searchboxtoggle:hover, #helpForums a:hover, #supportArticles a:hover, .footer-primary a:hover, .footer-secondary a:hover, #loginLink a:hover, #registerLink a:hover {color: rgb(140, 185, 255);} .visible-md {display:block} header .sticky.row:nth-child(2) {height:78px} .sticky {position: fixed;top: 0; width: 100%;z-index: 100;} .sticky ul.dropdowns {margin-top:-18px;} /* top header */ .Header-logo {display:grid;padding:0 16px;align-items:center;} .Header-logo img {width:130px;} .header-top-links {display:flex;margin-left:auto;padding-top:5px;} .header-top-link {color:rgb(10,30,60);height:100%;font-weight:600;font-size:1rem;line-height:70px;padding:0 15px;} .header-top-link.active:after, .header-top-link:hover::after {top: -16px; content: ""; display: block; height: 2px; left: -14px; margin: auto; position: relative; width: calc(100% + 35px);} /* header search (Coveo) */ .header-searchcontainer {display:flex;height:100%;width:50px;line-height:66px;margin-left:10px;} .header-coveosearch {padding-top:5px;} .header-searchbox {height:66px;position:absolute;right:66px;} .header-searchbox.expand {width:700px; min-height:400px; transition:.5s ease-in-out;} #opensearch-icon:hover::before, #closesearch-icon:hover::before, .coveo-search-button-svg:hover {color:#1476ff;} .CoveoSearchButton:hover .coveo-magnifier-circle-svg {fill:#1476ff} .CoveoSearchbox .magic-box .magic-box-clear .magic-box-icon {line-height:66px!important} a#searchboxtoggle[data-toggle="collapse"] #displaysearch::before {font-size:22px} .searchboxtoggle:hover {cursor:pointer} .searchboxtoggle:hover::after {top:-10px;content:"";display:block;height:5px;left:-15px;margin:auto;position:relative; width:calc(100% + 35px);} .coveo-suggestion-container .coveo-magicbox-suggestions {flex-basis:30%!important;max-width:30%!important} .coveo-preview-container {display:block} /* bottom header */ #fsheader .row:nth-child(2) {background-color:rgb(10,30,60); box-shadow:rgb(0 13 0) 0px 2px 3px 0px;} .bottom-header {display:flex; justify-content:space-between; align-content:flex-end;padding:0 10px;} .bottom-header .dropdowns {margin-left:5px} .bottom-header a {color:rgb(255,255,255)} #supportArticles {height:440px} #helpForums, #supportArticles {display:none;margin-left:-25px} #helpForums.display, #supportArticles.display {display:flex;} a.displaydropdown {display: block; height: unset; line-height: 70px; padding-top: 12px; font-size: 1rem;} ul.dropdowns, ul.dropdowns li {height:100%;margin:0; padding:0; align-self:center} ul.dropdowns li.supportarticles-dropdown {margin-left:35px} .forums-list, .supportarticles-list {box-shadow:0 3px 5px rgba(0,0,0,0.5);background-color: rgb(10,30,60);width:max-content;} .englishforum ul li.second-level li a, .finnishforum ul li.second-level li a {padding: 10px 0 5px 10px;} .fsHome .languages .second-level li, .fsHome .kbs .second-level li {padding: 10px 0 5px 20px;} .englishforum {min-width:240px; border-right:1px solid rgba(250, 245, 245, 0.2)} .finnishforum {min-width:260px;} li.englishforum > a {padding:0;margin:25px 0 15px 15px} li.finnishforum > a {padding:0;margin:25px 0 15px 20px} .englishforum ul, .finnishforum ul {padding-left:0} .englishforum ul li.second-level {padding:0 15px 15px 5px} .englishforum ul li.second-level li a, .finnishforum ul li.second-level li a {display:block;width:100%;padding:10px 0 5px 10px} .finnishforum ul li.second-level {padding:10px 15px 15px 10px} .helpforums-dropdown .displaydropdown:before, .supportarticles-dropdown .displaydropdown:before {content:"\f1f5";font-family:fsg-icon;font-size:26px;float:right;padding-left:5px;} .languages li.activelanguage:after, .languages li:hover::after {content:"\f1f6";font-family:fsg-icon-thin;font-size:26px;float:right;font-style:normal;margin-top:-10px} .helpforums-dropdown.active:after, .supportarticles-dropdown.active:after, .dropdowns > li:hover::after {top:-5px;content:"";display:block;height:5px;left:-25px;margin:auto;position:relative; width:calc(100% + 35px);} .helpforums-dropdown:hover #helpForums, .helpforums-dropdown a:hover #helpForums, .supportarticles-dropdown:hover #supportArticles, .kbs-list:hover {display:flex;} .supportarticles-list, .languages-list, .languages .second-level, .kbs-list, .kbs .second-level {padding-left:0} .kbs-list {border-left:1px solid rgba(71, 71, 71, 0.5); min-width:380px} .languages-list {min-width:220px; padding:0} .languages {padding-bottom:25px} .languages p, .kbs p {padding:10px 0 0 20px; font-weight:700} .languages .second-level li, .kbs .second-level li {padding:5px 0 5px 20px} .languages li {padding-bottom:5px} .languages ul.second-level li:hover, .activelanguage {background-color:rgba(250, 245, 245, 0.4);cursor:pointer} /* signin module */ .header-right, #signin {display:flex;line-height:66px;} #signin {line-height:90px} #signin.sticky {line-height:80px;position:relative;} #signin .header-bottom-link {width:max-width;padding:0 15px} .signin-icon:before, #signin .Bullet {color:rgb(255,255,255);} #loginLink a:hover::after, #registerLink a:hover::after {top:-5px;content:"";display:block;height:5px;width:100%; margin:auto;position:relative;} /* Footer */ .footer-logo {margin:20px 0;max-width:180px} footer .row.footer-secondary.footer-links-wrap:nth-of-type(2) .col.footer-links h3 {display:inline-block;width:30%} footer a, .col.brandcolumn p {font-size:1rem} footer h3 a {font-size:1.125rem} .col {padding: 15px 0 15px 30px;} .col.brandcolumn {width:30%;padding-top:30px;} .col.brandcolumn p {max-width:90%;} .col.brandcolumn .social-icons-wrap {margin-top:30px} .col.brandcolumn button:hover {color:rgb(10,30,60);} .col.linkscolumn {width:75%;display:flex;flex-direction:row} .col.linkscolumn .col.footer-links{width:25%} .col.linkscolumn footer-cybersecurity-logo {width:40%} .fs_cybersecurity_svg {width:100%; max-width:176px; margin-top:10px} .footer-secondary .col {width:100%;display:flex;flex-direction:row} .footer-secondary .col ul {padding:0} .footer-secondary .col ul li {display:inline-block;padding:15px 20px 0 0} .footer-secondary .col ul li:nth-of-type(4) {border-left:1px solid #8a8a8a;border-right:1px solid #8a8a8a} .companyname {padding-top:30px; width:25%} #profile-menu {position:absolute; z-index:100; background:rgb(255,255,255); text-align:left; width:260px; margin:0 0 0 -230px; border:1px solid #c4c4c4; border-radius:5px; box-shadow:0 4px 4px rgba(0,0,0,.1);} /* Newsletter modal*/ .newsletter-modal .newsletter-container {min-width:900px; max-width:1300px;} .newsletter-modal .newsletter-container iframe {height:300px;border:none} } @media screen and (max-width:1200px){ header .container, footer .container {max-width:1200px;} .social-link svg {margin:0 3px} } @media screen and (min-width:1201px){ .col {padding:15px} }

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F-Secure VPN

FREEDOME VPN displays an error message about netsh.exe failing

This topic describes what to do if netsh.exe fails.

FREEDOME VPN uses the netsh.exe component from the Windows operating system. If something fails with netsh.exe when making a VPN connection, FREEDOME VPN shows the following error message: Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails). See the help article for more information and possible solutions.

This topic describes two possible reasons why netsh.exe may fail.

A common reason for netsh.exe failing is that for some reason the DNS Client service in Windows has been disabled. This service needs to be enabled and running when FREEDOME VPN is in use. To make sure that the service is running, do as follows:

Click the Windows search bar in the bottom-left corner of the screen.
In the search box, type
```
Services
```
and press Enter to start the Services app.
When the app has started, scroll down the list of services until you find the DNS Client service and make sure that the service is running. If the DNS Client service is not running, complete the following steps to enable the service so that it will always start when the computer is started:
1. Click the Windows search bar in the bottom-left corner of the screen.
2. In the search box, type
```
Regedit
```
  and select Run as administrator. Enter your administrator username and password if prompted.
3. Browse to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Dnscache.
4. Double-click the Start entry and set the value data as
```
2
```
  (can be either hexadecimal or decimal).
5. Restart the computer to take the change in effect.
6. Once the computer has started up, try to open a FREEDOME VPN connection again.

Another reason why netsh.exe may fail is that the IP Helper service has been disabled. Also this service needs to enabled for FREEDOME VPN to work. If the service is not running, complete the following steps to enable the service so that it will always start when the computer is started:

Click the Windows search bar in the bottom-left corner of the screen.
In the search box, type
```
Services
```
and press Enter to start the Services app.
When the app has started, scroll down the list of services until you find the IP Helper service and make sure that the service is running. If the IP Helper service is not running, complete the following steps to enable the service so that it will always start when the computer is started:
1. Click the Windows search bar in the bottom-left corner of the screen.
2. In the search box, type
```
Regedit
```
  and select Run as administrator. Enter your administrator username and password if prompted.
3. Browse to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > iphlpsvc.
4. Double-click the Start entry and set the value data as
```
2
```
  (can be either hexadecimal or decimal).
5. Restart the computer to take the change in effect.
6. Once the computer has started up, try to open a FREEDOME VPN connection again.