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I cannot renew my F-Secure Freedome subscription with a code - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000020802" data-id="issue">Issue:</h3> <p>I used to have F-Secure TOTAL subscription on my Apple iOS device (iPhone or iPad). I bought an F-Secure Freedome subscription renewal code. When I go to the <b>Subscription</b> tab, the subscription is shown as expired and there is no place to insert the activation code. </p> <h3 data-id="resolution">Resolution:</h3> <p>To activate F-Secure Freedome: <br></p><ol><li>Open the F-Secure FREEDOME app on your device</li><li>Tap the menu on the top left corner</li><li>Tap <b>Subscription</b></li><li>Tap <b>Log in</b> under MULTI-PLATFORM:</li><li>Tap Enter Account ID under Have an anonymous Account ID?</li><li>Enter your code</li><li>Tap Activate</li></ol> If there is no <b>Log in </b>button visible, you need<b> </b>to <b>log out</b> from your My F-Secure account that is most probably still connected on the device.<br><br>How to log out: <ol><li>Open the F-Secure FREEDOME app on your device</li><li>Tap the menu on the top left corner</li><li>Go to <b>Settings</b></li><li>Tap<b> Log out</b></li></ol> Once you have logged out, you can go to the <b>Subscription </b>page to check if the <b>Log in</b> button is visible. <p>Article no: 000020802</p> </article> </main>