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F-Secure FREEDOME automatically disconnects after turning it on - F-Secure Community
<main> <article class="userContent"> <p> </p>F-Secure FREEDOME automatically disconnects after turning it on <p> This topic explains what to do if FREEDOME VPN automatically disconnects after you turn it on. </p> <h3 data-id="symptoms">Symptoms </h3> <p>FREEDOME VPN automatically disconnects after you try to switch it on. </p> <h3 data-id="diagnosis">Diagnosis </h3> <p>Some Android phones have the <strong>Always-on VPN</strong> option for another VPN app. This prevents FREEDOME VPN from being able to establish a connection. </p> <h3 data-id="solution">Solution </h3> <p>To solve this issue, disable the <strong>Always-on VPN</strong> option for the other VPN app in the VPN profile settings: </p> <ol><li> Go to your device <strong>Settings</strong>. </li> <li> Select <strong>Connections</strong> > <strong>More connection settings</strong> > <strong>VPN</strong>. A list of VPN profiles is shown. </li> <li> Select the <strong>Settings</strong> icon next to the VPN profile that is not FREEDOME VPN. </li> <li> Turn off the <strong>Always-on VPN</strong> option. </li> </ol> </article> </main>