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FREEDOME VPN issues an IPv6 error message - F-Secure Community
<main> <article class="userContent"> <p> </p>FREEDOME VPN issues an IPv6 error message <p> This topic explains what to do if your FREEDOME VPN issues an IPv6 error message. </p> <h3 data-id="symptoms">Symptoms </h3> <p>FREEDOME VPN issues the following error message: <code class="code codeInline" spellcheck="false" tabindex="0">Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails). Please check that you have IPv6 traffic enabled.</code> </p> <h3 data-id="diagnosis">Diagnosis </h3> <p>If you get this error message, IPv6 is likely disabled on your computer. </p> <h3 data-id="solution">Solution </h3> <p>To fix the issue: </p> <ol><li> Enable IPv6 on your computer: <ol type="a"><li> Go to <strong>Start</strong> > <strong>Control Panel</strong>. </li> <li> In the search box (in the top-right corner), type in <code class="code codeInline" spellcheck="false" tabindex="0">adapter</code>. Under Network and Sharing Center, click <strong>View network connections</strong>. </li> <li> Right-click on your network connection, and click <strong>Properties</strong>, and enter your administrator password when prompted. </li> <li> Select the check box next to <strong>Internet Protocol Version 6 (TCP/IPv6)</strong>. </li> <li> Click <strong>OK</strong>. </li> </ol> IPv6 should now be enabled on your computer. If the issue still exists, go to Step 2. </li> <li> There seems to be a problem with some Windows versions regarding IPv6. Your Windows network properties may show IPv6 enabled, but in reality, it is still in a disabled state for some reason. To fix this, edit the Windows Registry with the standard Windows registry editor: <ol type="a"><li> Click the <strong>Start</strong> button. </li> <li> In the search box, type in <code class="code codeInline" spellcheck="false" tabindex="0">regedit.exe</code>, and press <strong>Enter</strong>. </li> <li> Expand <strong>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters</strong>. </li> <li> If it has <strong>DisabledComponents</strong> of type <strong>DWORD</strong> and value <code class="code codeInline" spellcheck="false" tabindex="0">ff</code>, then your TCPIP6 is disabled. Change value to <code class="code codeInline" spellcheck="false" tabindex="0">0</code> to enable IPv6. </li> <li> After changing this, reboot the computer for the setting to take effect. </li> </ol></li> </ol> </article> </main>