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My FREEDOME VPN promotional code does not work - F-Secure Community
<main> <article class="userContent"> <p> </p>My FREEDOME VPN promotional code does not work <p> This topic explains why FREEDOME VPN sometimes does not accept the promotional code you have received. </p> <h3 data-id="symptoms">Symptoms </h3> <p><strong>Note:</strong> This article applies to you only if you have a standalone version of the F-Secure FREEDOME VPN product. </p> <p>You have received a promotional code for FREEDOME VPN. When you enter the code in the FREEDOME VPN app, the app does not accept it. </p> <h3 data-id="diagnosis">Diagnosis </h3> <div>As there are several types of promotional codes for FREEDOME VPN, there are a number of reasons why your code may not work. Here are the most common scenarios: <ul><li> You already have a purchased a FREEDOME VPN subscription and you try to renew the subscription with a promotional code. </li> <li>You have a promotional code for one device (one installation counts as one device), and you uninstall and reinstall FREEDOME VPN. </li> <li>The promotion has expired. <strong>Note:</strong> F-Secure FREEDOME VPN promotions are time-limited, so they expire after a specified time. </li> <li>The promotional code is not valid; for example, an F-Secure FREEDOME promotional code found on Google is not a valid code. </li> </ul></div> <h3 data-id="solution">Solution </h3> <ol><li> When entering a code in FREEDOME VPN, make sure that <ol type="a"><li> your internet connection is working </li> <li> you have entered the code correctly </li> <li> you enter the code in the correct place in the app. </li> </ol></li> <li> Check the type of code <ol type="a"><li> Contact the person or website that provided you with the code for more details. </li> <li> If you have received a legitimate promotional code that does not work, contact F-Secure <a rel="nofollow" href="https://www.f-secure.com/support">Customer Support</a> for assistance. </li> </ol><p>If you have checked all of these things and the code still does not work, contact F-Secure <a rel="nofollow" href="https://www.f-secure.com/support">Customer Support</a>. </p> </li> </ol> </article> </main>
