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Switching from Freedome VPN to the new F-Secure app
Switching from Freedome VPN to the new F-Secure app The F-Secure Freedome VPN app will soon be reaching end of life. This article walks you through the steps needed to move from the old app to using VPN in the F-Secure app. F-Secure Freedome VPN will be discontinued, and existing customers will be moved to the F-Secure…
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F-Secure Freedome VPN reaching end of life
F-Secure Freedome VPN reaching end of life F-Secure Freedome VPN will be discontinued, and existing customers will be moved to the F-Secure app with the same VPN functionality during 2024. However, if you need to install the existing Freedome VPN app before you switch to the new app, you can use these links to download…
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F-Secure Freedome VPN installation or update on a Windows computer fails with "Unknown error."
Issue: F-Secure Freedome VPN installation or update on Windows computer fails with "Unknown error". What should I do? Resolution: If you have F-Secure Total or Internet Security installed on your computer, you need to temporarily disable the Tamper Protection feature: * Open the F-Secure Total or Internet Security user…
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What is F-Secure VPN?
Issue: What is F-secure VPN? What does it do? Resolution: F-secure VPN is a virtual location program that: * Gives access to country specific content (Note: Some site actively block VPN) * Gives privacy by blocking IP address from sites visited * Blocks unwanted third-party tracking and malicious sites Article no: 000001643
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App Security to be dropped from FREEDOME VPN for Android
App Security to be dropped from FREEDOME VPN for Android F-Secure has decided to drop the antivirus functionality, known as App Security, from FREEDOME VPN for Android as of December 12, 2022. The App Security feature has been available for FREEDOME Android users only. To make sure that you are fully covered on all your…
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Unable to access MTV Katsomo, Viaplay or Elisa Viihde with Freedome turned on.
Issue: Unable to access MTV Katsomo, Viaplay or Elisa Viihde with Freedome turned on. Resolution: We are working on fixing this as soon as possible Article no: 000040654
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My F-Secure account required for F-Secure VPN subscriptions
F-Secure requires a My F-Secure account for all standalone F-Secure VPN subscriptions. Note: F-Secure FREEDOME VPN has been recently renamed to F-Secure VPN. While the old product name might still appear in certain instances, the level of protection remains unchanged. Note: This article does not apply to you if you have…
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FREEDOME VPN displays an error message about netsh.exe failing
FREEDOME VPN displays an error message about netsh.exe failing This topic describes what to do if netsh.exe fails. FREEDOME VPN uses the netsh.exe component from the Windows operating system. If something fails with netsh.exe when making a VPN connection, FREEDOME VPN shows the following error message: Your encrypted VPN…
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Trusted Networks feature doesn't work after update on Android 11
Trusted Networks feature doesn't work after update on Android 11 This topic explains what to do if the Trusted Networks feature is not working after an update on Android 11. On Android 11, the Trusted Networks feature is not always working correctly after the FREEDOME VPN app has been updated from Google Play Store. If…
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FREEDOME VPN never connects with IPSEC/IKEv2 on Windows
FREEDOME VPN never connects with IPSEC/IKEv2 on Windows In some situations, FREEDOME VPN refuses to connect to any of the virtual locations with the IPSEC/IKEv2 protocol on Windows. There are several reasons for this. For example the home router or some other network device between the FREEDOME VPN client and the server…
