Beta Renewals

Simon
Simon Posts: 2,676 Superuser
in Home Security Beta Programs

I'm getting notifications that my subscription expires in 13 days.  Will the beta subscriptions be renewed soon?  Come to think of it, I don't remember seeing these before.

Ukkoyeoldfart
2Like

Comments

  • yeoldfart
    yeoldfart Posts: 542 Superuser

    I had not noticed it yet... so thank you :)

    I ama confident that the necessary steps will be made in due time as ususal, so do not fret buddy

    Ukko
    1Like
  • Ukko
    Ukko Posts: 3,527 Superuser

    Hello,

     

    I think that maybe it is an ability to check this kind of functionality.

     

    But, based on this knowledgebase article:

    https://community.f-secure.com/t5/F-Secure-SAFE/About-F-Secure-Internet-Security/ta-p/118846

    reminder should be before one week (not two weeks).

     

    So, maybe it is a bug;

    OR, otherwise, specific configuration for beta. More smooth ability to check functionality with enough time.


    Thanks!

    Candi1
    1Like
  • martink
    martink Posts: 419 Influencer

    Capture.JPG

    Not a problem any more.

    SimonUkkoLakshJuhaVälimäki
    4Like
  • Simon
    Simon Posts: 2,676 Superuser

    Cool!  I'll check mine later.

    Like
  • Simon
    Simon Posts: 2,676 Superuser

    Mine has now renewed, but I had to do a manual Check for Updates for it to do so.

    Like
  • yeoldfart
    yeoldfart Posts: 542 Superuser

    made silently and successfully

    Like
  • manoj2
    manoj2 Posts: 1

    Thanks yarr mine also renewed

     

    EDIT: Removed advertised spam link

    Like
  • Candi1
    Candi1 Posts: 58 Active Engager

    I am getting messages that my subscription license is expiring in a few days. On my FS Protection there is a Renew link but when I click it, it says that I cannot renew it since it is a beta version. I would like to continue in the beta program. But I'm getting nervous about the license being renewed, Does anyone happen to know if the beta license will be renewed? Thank you very much!

    Ukko
    1Like
  • Simon
    Simon Posts: 2,676 Superuser

    They are usually renewed automatically for active testers. Try doing a manual Check For Updates as this also triggers a refresh with the licences server.

    Candi1Ukko
    2Like
  • Candi1
    Candi1 Posts: 58 Active Engager
    edited March 2020

    Thank you Simon! I appreciate the info. I tried checking for updates & it says it was last updated yesterday. But I clicked "check for updates" any way. But nothing happened. & it still says license expiring in a few days. I might try rebooting my computer & see if that does anything. It says I only have a few days left. I'll keep checking. Thank you!

    FergFrogUkko
    2Like
  • FergFrog
    FergFrog Posts: 1

    I'm down to 5 days left and when I click the Renew link (see screen shot) I get a 403 Forbidden error in my web browser.

    Screen Shot 2020-03-27 at 9.44.56 am.png


    Like
  • Simon
    Simon Posts: 2,676 Superuser

    I would suggest that you either PM @Ville or raise a bug report in the beta portal.

    Like
  • Cale
    Cale Posts: 254 F-Secure Product Manager

    No worries, I forwarded your message and the licenses will most likely be renewed on Monday.

    -Cale

    Candi1Ukko
    2Like
  • Candi1
    Candi1 Posts: 58 Active Engager

    Thank you again Simon! I sent a quick message to Ville.

    Thank you Cale! I'm not sure if you were replying to Ferfrog or both of us. I sent a quick message to Ville, just to be sure. But if you sent my message to him too, Thank you! I really hope the license will be renewed by Monday, since I believe that's my last day for my license to be renewed. I'm getting a little nervous. Thank you again!

    Ukko
    1Like
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