Capricorn engine updates only once a day?

I installed F-Secure Safe the day before yesterday.
As far as everything is ok.
But yesterday, only 1 update came in for the Capricorn engine.
Is that normal that F-Secure updates so rarely?
I know that from other providers very differently.


  • Simon
    Simon Posts: 2,665 Superuser

    I believe it checks for updates every hour, but it will only download if there's something to download.


    This thread refers:

  • Heinz1961
    Heinz1961 Posts: 8 New Member

    That's clear.

    But that's not what I'm concerned about.
    I am concerned about the rare updates.
    It can not be that there is only once a day an update.

  • Heinz1961
    Heinz1961 Posts: 8 New Member

    What is the last Capricorn update?
    For me it is

    F-Secure Capricorn Update 2019-03-08_01.


    But the scan report says:
    F-Secure Capricorn: 18.0.459, 2019-03-07.

    I have already uninstalled and reinstalled.

  • Simon
    Simon Posts: 2,665 Superuser

    Here's mine, but mine could possibly be different as I'm on the Beta version:




    You could try running the FSAUA-reset Tool and see if that triggers anything:


  • Heinz1961
    Heinz1961 Posts: 8 New Member

    No, that does not change anything.
    I do not care now.
    A recent anti-virus program is something else for me.
    F-Secure will be uninstalled here.

  • nanonyme
    nanonyme Posts: 145 Path Finder

    I would to be honest suspect at that point a versioning messup but who knows.

  • Heinz1961
    Heinz1961 Posts: 8 New Member

    I have just reinstalled Windows 10.
    But I get the latest Capricorn version only version 2019-03-08_01.
    What's going on there?

  • mkjen
    mkjen Posts: 1 New Member

    My current Capricorn, Virgo and Hydra updates are all from the 03-08, too.


    I've had no new definition updates for over 24 hours, which does seem unusual. Normally they're fairly regular.


    I read the log file after checking manually for updates a few times and it states that the update check had completed successfully, so I'm not really sure what to think.

  • Heinz1961
    Heinz1961 Posts: 8 New Member

    I am getting no updates for 2 days.
    I've tried everything: reinstalled F-Secure, run FSAUA-reset-tool, reinstalled Windows 10.
    No chance!
    I do not feel protected anymore!

    Last Capricorn-Version is :  2019-03-08_01.

    After a scan, however, the scan report shows:
    F-Secure Capricorn: 18.0.459, 2019-03-07


    What's going on there?

  • Simon
    Simon Posts: 2,665 Superuser

    Assuming your subscription is valid, and you've no other security software on the machine which may be causing a conflict, I think you may need to:


    Contact Support by Phone or Chat

  • gisot2
    gisot2 Posts: 6 New Member

    I confirm that I too have not received any updates in two days. My last Capricorn update is 2019-03-08_1

  • Parham
    Parham Posts: 103 Enthusiast

    just got an Update for Capricon


    they probably are busy with a real deal out there. we'll know soon probably Smiley Very Happy

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hello Everyone,


    The update issue has now been fixed. If you are still seeing this issue, please let us know.

  • Parham
    Parham Posts: 103 Enthusiast

    Hi Laksh,


    So i also submitted 2 undetected sample during this days which you've been into problem or busy with something more real. and yet i have no response from the LABS after more than 48 hours, is there anyway i can check their status?

  • MNielsen
    MNielsen Posts: 67 Active Engager
This discussion has been closed.
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