Dear F-Secure Community Members, We would like to inform you that the navigation menu in our Community has been revamped to better navigate within this space. A navigation drop-down menu is now added to the header, with two menus - one for the 'Help Forums' section and one for the 'How-to & FAQs' section. The navigation hamburger menu on the right side has been removed.     As you know, we host Forums in 2 languages (English and Suomi) and KB boards in multiple languages. By default, the new navigation drop-down menu is based on the English-language Forums and KB boards. To navigate in other languages, click ‘Help Forums’ or ‘How-to and FAQs’ in the navigation drop-down menu to go to the main page of that section. There, you will see a language selection menu that allows you to select one of the languages available for that section.  Please reach out to us if you have any questions about the new navigation. Do let us know what you think of the new navigation – we’re always happy to hear from you!   Thank you! The F-Secure Community Team ... View more

Dear F-Secure Community Members,   It's time to welcome you all to our October 2019 Monthly Mentions.   In the Monthly Mentions for September, we presented the members who received the most Likes for their helpful posts.   This time around, for the month of October, we would like to present to you the members who gave the most Likes for other posts. Giving likes to someone's post is a means of saying that their post was helpful and to appreciate their engagement in the community. If you happen to see a great post which shares useful information or if the post helps you with your issue, don't hesitate to click the Like button.   Let's present to you our top like givers for October - our very active Superusers @Ukko and @etomcat. They are seen around in the community; lending their helpful hand wherever they can. Thanks to both of you for also recognizing and appreciating other's contribution in our community. Way to go!   Thank you to everyone who participated in our community. ... View more

On 22 October 2019, we have released an update that resolves an issue in our licensing system and how the deletion of accounts is handled. With this update, SAFE PC clients now recognize when a subscription is no longer valid, and such subscriptions cease to work. Please find detailed information about this in the KB article here. ... View more

Dear F-Secure Community Members,   September has flown by and we are in the last quarter of the year 2019. Let's look at our Monthly Mentions for September 2019.   For September, we would like to mention @Ukko  @martink  @Simon  @CJJ  as they have received the most likes for September. Thanks for your participation in our Community. ... View more

User data We collect your personal data only when registering to the community service. The data includes typically your name and email address. You can enter more information to the system but this is not mandatory. Registration is required when you wish to post to the community and is used for operating the community, in particular maintaining the messaging structure.   Legal grounds We process your data so that we can provide you with the community services and continuously improve on the content and usability of the service. Our legal ground for this is “contract performance” so we can manage the community.   It is necessary for us to have the data requested for us to be able to create your individual account to F-Secure Community. The identification of data is needed to highlight active contributors to F-Secure community.   Recipients The data is not disclosed to external entities beyond the 3rd party platform provider and F-Secure Polish and Malaysian subsidiaries, which both process data only on F-Secure Corporation’s instructions.   Retention We store your community account data based on your consent for 12 months since you last logged in to the system after which your community account is deleted. Users with a valid F-Secure service subscription are excluded from the deletion. During this time, you have full control on your own community data we have on you. You can edit and delete your community data via accessing your F-Secure Community account.   More information on your rights to your data is available in the F-Secure   privacy statement .   Analytics We want to make this service even better. To do that, we need to know - for example - which articles/posts are viewed the most and found most useful and how users find the service.   When visiting our community, we collect session data about your activities in non-personally identifiable format to further develop the community and its usage. The use of website analytics is explained in Website Privacy Policy. ... View more

Dear F-Secure Community Members,   Welcome back to our Monthly Mentions for August 2019.   For August 2019, we would like to mention @Ukko @AXH  @DaFit  for the most number of logins in the community.   Thanks to all of you who have been participating, giving kudos for helpful posts and accepting solutions if the reply solved the issue. ... View more

Dear F-Secure Community Members,   Welcoming you all to the Monthly Mentions for July 2019. Thanks to all of them who engaged in discussions in July.    For the month of July, here we have: @etomcat, @Steven_, @martink for spending most time online in the community.   Thank you for your time and participation in July. ... View more

Dear F-Secure Community Members,   July is here and so I'm for the June Monthly Mentions.   For the month of June, we would like to give a shoutout to @Ukko and @MJ-perComp for having the most Replies Authored.   Thank you Ukko and Matthias, for being there in the community and providing your helpful replies to the fellow member's issues. ... View more

Dear F-Secure Community Members,   Welcome to our Monthly Mentions and this edition is for May 2019. We are almost half way into the year and the summer holidays are fast approaching!   For May 2019, we would like to look at members who have Authored the Most Solutions in the community for their posts. We have here - @Ukko @etomcat   Thank you for being there in the Community and helping everyone with your solutions.   With this, we also have a special mention for Tamas (@etomcat). During May, when few customers mentioned about BP disabled in FF v57 in this post, Tamas replied with more information about the topic and guided the customers about the issue. He also created this post in the Business boards to mention about this so everyone is informed of the ongoing issue. Thank you Tamas for your engagement and time; each of your contribution is really valuable.   ... View more

Dear F-Secure Community Members,   We will be having a short maintenance break tomorrow (11/6/2019) at 10.00AM EET. The maintenance break is estimated to last 1 - 2 hours.   Sorry for the short notice.   F-Secure Community Team ... View more

Dear F-Secure Community Members, How is the month of May going on for you? May has been kind to us, and we hope the same for you too! It also reminds us that we are having another edition of Monthly Mentions - for April 2019. For April 2019, we would like to mention @etomcat and @MJO for having the Most Topics Initiated in our Community. Thanks for bringing in your feedback and asking questions which will also help our fellow members if they happen to see this issue/have this question in the future. Keep that engagement coming! Until next time.. ... View more

Dear F-Secure Community Members,   Welcoming you all to the March edition of the Monthly Mentions.   Please join me in mentioning: @Ukko, @etomcat, @joanne3422 and @Näsäviisas    who have Read the most Posts in our Community for March. Thank you for your participation in our Community.         ... View more