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encrypted vault backup/restore
Add an encrypted vault backup/restore option to id-protection, eg. password/pin code protected
Better Control and Monitoring on Scheduled/Manual Scans
Hello, currently (2024-08-23, F-Secure 19.5), the Scanning Results are scattered between Pop-Up Windows, HTML Reports and the main App. Reality: On bigger/modern systems (>50GB HDD/SSD) instead of scanning for days (total disk usage across 3 SSDs: 4TB) and potentially failing/freezing. Any chance of better control on the…
Warn and select safety before authorization on the web page so that subsequent authorization succeed
Is it possible to warn before authorizing the web page and select safety so that subsequent authorization can succeed? It often happens that transaction authorization fails after web page verification but credit card swiping is successful.
Hope to add operational functions :mobile phone can be guided to enter the renewal code
Some people reported that the mobile phone is convenient to operate, but they cannot obtain the renewal function through APP redirection.
ARM Support
Currently Freedome cannot be run on Snapdragon based laptops as ARM processors are not supported. Having a VPN working for business users is very important. Please implement a support for Windows for ARM.
Uninstall Tool for Windows Total Installation package
Add Uninstall Tool for Windows Total Installation package "A program that allows you to remove F‑Secure products from your computer. Use this tool only as a last resort if the normal uninstall process fails to remove the product." The tool is already included in the Mac installation package (apps)
uninstall/reinstall the licenced product
please add uninstalling and reinstalling the licenced product option to the product support function without the need to release/add the device licence to my.f-secure.com
category change
Add an option for the community user to change the category of discussion afterwards
Mark ID breaches as "read"
I am new to F-Secure (and very happy with the product!), and the software detected some ID breaches. The suggested steps in the individual breach have been made, and i miss the possibility to mark the breach as "read", "finished", or similar.
One way comminucation channel
Establish a one-way communication channel clearly visible to community users
When is Sydney, AU being added as IP address
I was wondering when Sydney is going to be added as a VPN location for Australian users?
Extended security scanning report
An extended scan report showing the device's communication towards to Internet during a certain period of time (e.g. discovering possible spying services) and possible accessories found to be unreliable..
Pricing for South America
I have been trying F-Secure Total in four of my devices for a week and I really like it. But, for a Brazilian customer like me, the price of your product is very expensive. Due to the unfavorable exchange rates (us$1,00 = r$5,50), charging European prices in South America makes buying your product impossible. Most of your…
Restore lost functionality from Freedome mac
Please can you restore the following to the F-secure VPN mac app (previously available with Freedome): The icon indicates if VPN is connected The dropdown allows selection of VPN location without opening the app Stop the VPN causing timeouts when accessing websites using Chrome All of these features made the Freedome user…
web-addr/ip-addr bypass vpn option to Total & Vpn
Add web-addr/ip-address bypass vpn option to Total & Vpn to platform where possible
Two layout suggestions: "F-Secure" marked device download and flat [Manage your subscriptions]
Many people don’t know where to manage device and enter subscription code on the My F-Secure website. 1. It is recommended to change or mark F-Secure in the upper left corner for device management. Facilitate customers to learn about downloading and managing devices 2. It is recommended to expand [Manage your…
Community developments-informative annoucement
It would be appropriate to have clear announcements (read only) on the Community's homepage about studies that affect the functioning of the products possible workarounds and which are unfinished, instead of customers asking the same thing many times in different tickets
3 suggestions, ideas.
Hello :) I probably should have searched for these before I posted them, so I'm sure some have been mentioned before. These suggestions are in using F-Secure Total. 1) If a person is not logged in to their Password Vault and they go to a webpage we need to log into, it would be nice if when we clicked the icon (grey at…
App language
Could you add an option to change the language of the mobile app? My device is set in English but I'd like to use the app in my native language.
Some ideas of current Customer Service for Consumers
The current support/customer service aimed at consumers is not necessarily the model of the 2020s, and is a little bit confusing and somewhat poor in its accessibility. The structure and role of the Community is mixed, undersized and several technical elements are missing from the telephone service (waiting information,…
Firewall
Hello, Will the next version of F-Secure contain a firewall? For now, we have to use the Windows firewall. Many other security solutions include a firewall. I believe a few years ago F-Secure had a built-in firewall. Deleting it is, I think, a mistake compared to other security solutions.
Bring back the manual 'Game Mode' feature. Why do you keep REMOVING valuable features from F-Secure?
As of F-Secure Safe Version 18.1 (October 2021), you have REMOVED the very valuable ability for your customers to manually turn 'Game Mode' On or Off. Now the process is entirely "automated', with NO way for customer to start or stop Game Mode. This is undesirable, non-sensical, and quite troublesome. I've yet to see an…
Hope check antivirus updates records on Android tablets
Dear F-Secure Team, Experience in using various operating system devices Some official uses may ask for update status We look forward to providing the latest update records related to records or log output on each device. Convey the above suggestions on your behalf Looking forward to opportunities for development and…
Several VPN-apps on Windows
f-secure vpn(Total) does not recognize other vpn software installed on the windows(11) device (e.g. surfshark) There is no error message whatsoever, a long continuous "connecting" message and its termination..One has to uninstall the other one completely in order to get it (F-Secure vpn) working Shouldn't several be used…
More language
Hello. I'm intrested in f-secure and i want to switch to it, but my language is not supported. I think there are other like me. I learned english at high level too, but my mom don't and i'm affraid that she will not understand what it says. I remember in comodo they supported community language packs. F-secure maybe can do…
Prevent login to my.F-Secure account until completing verification
We came upon a situation regarding the registration process of my.f-secure.com account. Normally to register for a my.f-secure account the user first fills the registration form and click register to create the account. At that time the users are able to fully access their my.f-secure portal account. But they also need to…
Move and rename devices in my.f-secure.com
When managing TOTAL, FREEDOME and other licenses in my.f-secure.com pages, it is not possible to move a license to another person, if the device change user. proposal: please enable options for changing / moving devices between users, and renaming devices (without having to free up the licenses and re-install.
Integrated 2FA one-time code generator
Integrated 2FA one-time code generator in F-secure Password Vault, the kind Apple keychain has, would be nice.
[Parental Control, Android] give more information about apps in App Control list.
Hello, There is "App Control" feature in Family Rules on Android platform (mentioned there: Editing App Control settings | Total | Latest | F-Secure User Guides) -- design Now: we can control apps and manage like allow or deny; whether daily limits apply or not; but we can't see what kind of app it really is. Category or…
Block App-tracking in Android Total VPN
I normally use the Android DuckDuckGo browser on my phone, because it blocks web- and app tracking. DuckDuckGo blocks literally thousands of tracking attempts daily by apps on my phone. However, this works via a kind of VPN connection and in Android you can only set up 1 VPN connection. Please add app-tracking blocking to…

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