F-Secure FREEDOME を Apple App Store または Google Play から購入しましたが、他のデバイスにインストールできません

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F-Secure FREEDOME を Apple App Store または Google Play から購入しましたが、他のデバイスにインストールできません - F-Secure Community

この記事を英語で表示する

症状

F-Secure FREEDOME を Apple App Store または Google Play から購入しましたが、他のデバイスにインストールできません。

診断

Apple AppStore または Google Play から FREEDOME を購入した場合、サブスクリプションは1つの OS に限られますが、同じ Apple ID または Google アカウントに関連付けられているすべての iOS または Android デバイスで有効になります。

解決方法

自動更新される App Store の有効なサブスクリプションをお持ちで、マルチプラットフォームライセンスへアップグレードされたい場合、App Store のライセンスをまずキャンセルする必要があります。

サブスクリプションをキャンセルする方法については、App Store ストア固有の次の手順をご覧ください。

Apple AppStore (このリンクは Apple のヘルプページへリダイレクトします)
Google Play (このリンクは Google ヘルプページへリダイレクトします)

Note: サブスクリプションをキャンセルしても、アプリストアの自動更新ライセンスは元のライセンスの有効期限まで有効になります。マルチプラットフォームのサブスクリプションコードはこの時点で認証できません (F-Secure サブスクリプションの猶予期間を参照してください)。サブスクリプションが失効した時点で FREEDOME が通知を送り、F-Secure オンラインストアのプロバイダから送られるサブスクリプションコードを入力できます。