Freedome VPN ios problem with whatsapp
bug
Posts: 1
Since i`ve installed F-Secure Freedome VPN I have problems with whatsapp. Whatsapp is not connecting in background anymore. So i receive only messages when i start the whatsapp application.
Strange is, that it dosen`t matte wheter freedome is started or not (vpn symbol in the rigt corner upside).
Is this a known bug? I don`t want to remove whatsapp an reinstall because of the media archive.
Thans a lot
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Comments
I believe we haven't received other similar feedback regarding Whatsapp. We will investigate this in more detail; I will contact you with a private message with more instructions for you.
Yours,
Tapio
Same kind of problem. Whatsapp does not connect at all until I open the Freedome app and go back to Whatsapp. Not incoming messages or a possibility to send a new one before this manouver. Really nasty failure. Maybe caused by ios9 - who knows. Haven't had any other problems since updating the ios.
I removed Whatsapp from my iPhone and reinstalled it, but it didn't make any difference. Except me losing all my Whatsapp history. That is upsetting.
Same Problem here - with IOS 9.0.2 no connection in Whatsapp until I open a Webbrowser or Freedome VNP APP!
Please fix this!
I've exactly this same issue on Whatsapp with iOS 9.0.2. No connection until I open Safari or Freedome. It would be really nice to get this fixed. A bit annoying...
I am also facing this issue since iOS 9.
any news on that?
Can I help F-Secure with this? I am on iOS 9.0.2
Hi Everyone,
Thank you for the feedback on the issue and our RND team is currently investigating on it. We will keep you updated once we get any information regarding this.
My applewatch also acts weird....not ringing on incoming call... Or keeps ringing when answering on the iphone
Everything back to normal when freedome is off
Will keep freedome off waiting for an update
Iphone 5s.. Ios 9.0.2
Apple watch os2
I deactivated freedome on some devices because I receive notifications only after starting the app. E.g. a surveillance cam
Hi,
We've been investigating the recent problems with Whatsapp and Freedome on devices with iOS 9.
Based on our investigations, Whatsapp crashes each time in the background when a push notification arrives and Freedome is running. Because of this, the incoming message will not be displayed.
We will notify Whatsapp about this and provide them with information about the crashing, as this issue seems to be something that cannot be fixed within Freedome.
Tapio
David
Please keep us updated, really would like to stay with freedome but this error is just impossible to work with.
Hello Everyone,
To keep you all updated on this issue, the fix has been submitted for Apple app store review and it depends on the review time a lot. However, we are hoping to have the fix out before Christmas.
Christmas 2034???
Please!
Hello Everyone,
You could try our beta version as described in this article regarding this issue.
Another post here by @Ben, also provides more insights regarding this issue. As per the reply/feedback here, iOS 9.3 beta seems to have resolved this issue.
Some Information:
with TunnelBear it also does not work.
iOS 9.3 Public Beta 3 does not fix the issues with the on-demand-VPN.
Maybe PB 2 did this, but I can't check it.
Some other vendors say in the readme's of the iOS AppStore...
...SurfEasyVPN: fixed a bug to improve connectivity (2.2.2016)
...BetterNet: fixed the auto reconnection bug / fixed connection issues
but trust is an important factor for VPN, so freedome is my VPN of choice
Conclusion still not fixed. I applied for the beta. Got an invite with a broken link. Ask via pm here, replied back to the mail. No response whatsoever. I really like F-Secure. But the lack of customer support and appriciation is getting on my nerves. At lease keep us updated.
You just link us to a topic where someone confirms that it is still not working. Come on people :-(, I've paid for 3 devices and recommended it to tons of people. A little more help would be great.
the new version 2.4.0 is now live in the App Store.
· Introducing tracker mapper for mobile: A visual tool that lets you see blocked tracking attempts in real time (requires at least iOS8 and 1GB RAM)
· Due to an increase in number of virtual locations they are now sorted in a more user-friendly manner
· By request of advanced users and some who have experienced issues with messaging apps, a setting has been implemented to allow the VPN to be turned on constantly, even when device is idle
many thanks to the iOS Freedome team!
It has just been updated, nice timing. Testing it now. Cheers